Open to opportunities

Gift Zuberu

@giftzuberu

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Organized operations and property manager skilled in administration and customer service.

Nigeria

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What I'm looking for

I seek a role emphasizing operational excellence, hands-on facility or administrative management, clear growth paths, collaborative culture, and opportunities to improve processes and customer satisfaction.

I am a dedicated administrative and operations professional with proven success in property management, customer experience, and small-business operations. I have led day-to-day management of short-stay apartments, achieving high occupancy and cost reductions through vendor negotiation and preventive maintenance.

I founded and operated a digital media startup and have managed social media and customer support functions, delivering timely resolution of orders and producing visual assets to grow brand awareness. I also have experience as a personal assistant supporting a 50-person office, improving filing systems, audit readiness, and reducing equipment downtime.

My background includes community infrastructure coordination, business operations and P&L oversight, and technical support for broadcast operations. I bring strong time management, inventory control, communication, and a results-oriented work ethic to roles where operational excellence and client satisfaction matter.

Experience

Work history, roles, and key accomplishments

Current

Facility & Apartment Manager

Current

Cherry Shortlet

Jan 2025 - Present (9 months)

Directed day-to-day operations for 10+ short-stay apartments, achieving 98% occupancy through preventive maintenance schedules, vendor negotiations, and guest satisfaction initiatives that reduced service costs by 15%.

Property Management Inventory Management Team Supervision Customer Service Operations

Current

Social Media Manager

Current

Ene's Stories

May 2024 - Present (1 year 5 months)

Founded and operated a digital media startup, overseeing social strategy and content creation to scale client presence and engagement across platforms.

Social Media Strategy Content Creation Digital Marketing Canva Audience Growth Analytics

Social Media Manager / Customer Experience Officer

Shortcake Beauty Stores

Oct 2024 - Jan 2025 (3 months)

Provided first-line support for 200+ monthly orders, resolving issues within 24 hours to achieve a 95% satisfaction rate and produced visual/video assets that increased brand awareness and foot traffic.

Customer Support Order Management Returns & Exchanges CRM Brand Awareness

Personal Assistant

Nisalee Industries Limited

Jul 2023 - May 2024 (10 months)

Managed front-desk and facility support for a 50-member office, maintained client registers and filing systems improving audit readiness, and managed petty cash to support finance processes, reducing equipment downtime by 25%.

Office Administration Records Management Petty Cash Facilities Management Time Management Communication

Corps Member / Infrastructure Coordinator

National Youth Service Corps

May 2021 - May 2022 (1 year)

Led community infrastructure projects including school renovations and sanitation upgrades, managing budgets, contractors, volunteer teams, and ensuring compliance with safety and quality standards.

Project Management Budgeting Contractor Management Community Development Safety Compliance Team Leadership Infrastructure

Business Manager

Spring Dee Ventures

Jan 2020 - Apr 2021 (1 year 3 months)

Directed business operations including budgeting, forecasting, and P&L analysis to inform facility investments, negotiated contracts that improved margins by 12%, and implemented performance metrics to boost efficiency.

Budgeting Forecasting Contract Negotiation Performance Metrics Operations Management Process Improvement

Production Support Intern

Broadcasting Corporation of Oyo State

Sep 2018 - Jan 2019 (4 months)

Supported maintenance of broadcast equipment with preventive checks and emergency repairs to ensure uptime during live transmissions and assisted with technical scheduling and logistics.

Equipment Maintenance Technical Support Scheduling Logistics Troubleshooting Team Coordination