Gift Adeleye
@giftadeleye
Customer Care Support at Smart Resources, resolving customer complaints and documenting follow-ups in Google Sheets.
NigeriaWhat I'm looking for
At Smart Resources, I responded to customer inquiries by phone, WhatsApp, and email, and resolved complaints step by step. I documented customer interactions and follow-ups in Google Sheets.
At Care Cleaning and Rental Services, I handled booking inquiries, service questions, and customer feedback. I also coordinated schedules between customers and service teams and shared service updates.
Experience
Work history, roles, and key accomplishments
Customer Care Support
Smart Resources
Jan 2023 - Jan 2024 (1 year)
Responded to customer inquiries via phone, WhatsApp, and email with professionalism. Resolved complaints and documented interactions using Google Sheets.
Customer Care Support
Care Cleaning and Rental Services
Jan 2022 - Jan 2023 (1 year)
Handled booking inquiries, service questions, and customer feedback daily. Coordinated schedules between customers and service teams to ensure smooth delivery.
Education
Degrees, certifications, and relevant coursework
Federal University of Technology Minna
Bachelor of Technology, Technology
Bachelor of Technology degree from the Federal University of Technology Minna, graduated in 2024.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Social media
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