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Gideon Stephen

@gideonstephen

E-commerce operations and customer support professional who managed product listings, pricing, inventory, and website backend updates.

Nigeria

Message

At OLARA ENTERPRISE, I managed website backend operations, updated product listings and pricing, and monitored inventory and product availability.

I also supported customers through phone, chat, and email, helped with order tracking, and worked to resolve inquiries and complaints in a timely way.

At JIMAS COMPUTERS, I assisted customers with product selection, sales transactions, and after-sales support. I also created promotional graphics as a freelance graphic designer and promoted beauty and skincare products at ORIFLAME.

Experience

Work history, roles, and key accomplishments

Sales Representative

JIMAS Computers

Jan 2025 - Jan 2026 (1 year)

Assisted customers in selecting computer products and accessories, handled sales transactions, and provided after-sales support. Helped achieve sales targets through effective communication and customer service.

Customer Service Sales Communication Skills Product Knowledge

Customer Support Specialist

Olara Enterprise

Jan 2020 - Jan 2024 (4 years)

Handled customer inquiries and resolved complaints professionally via phone, chat, and email. Maintained customer satisfaction by ensuring timely issue resolution and assisted with order tracking.

Customer Support Communication Skills Problem Solving Order Tracking

Personal Assistant / Website Backend Support

Olara Enterprise

Jan 2020 - Jan 2024 (4 years)

Managed website backend operations including product updates and pricing adjustments. Monitored inventory levels, assisted with digital marketing, and maintained sales records and customer information.

Back End Management Inventory Monitoring Digital Marketing Data Entry Records Management

Freelance Graphic Designer

Self Employed

Jan 2018 - Jan 2021 (3 years)

Designed marketing graphics and promotional materials for small businesses. Created social media advertisements, product flyers, and brand visuals.

Graphic Design Canva Social Media Branding

Marketing & Sales Representative

Oriflame

Jan 2018 - Jan 2020 (2 years)

Promoted and sold beauty and skincare products, built customer relationships, and achieved sales targets. Assisted in promotional campaigns and product advertising.

Sales Marketing Customer Relationship Management Promotion