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Taiwo WealthTW
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Taiwo Wealth

@taiwowealth

Enthusiastic operations manager and office assistant focused on accurate, efficient customer service.

Nigeria
Message

What I'm looking for

I’m looking for a dynamic role where I can use accurate cash handling and friendly customer service, support daily operations with administrative support, and grow through teamwork. I’m focused on efficiency, attention to detail, and delivering positive results.

I am an enthusiastic, dedicated professional with a proven track record in customer experience, administrative support, and operational management. Throughout my career, I have focused on accuracy, efficiency, and delivering exceptional service across all business operations.

My professional foundation began as a Sales Associate at a fast-paced supermarket, where I managed cash transactions, maintained accurate sales records, and delivered polite, professional customer service. I built on these skills as an Office Assistant at a commercial graphic design company, where I streamlined daily administrative workflows by organizing client files, handling data entry, and supporting the design team with core office duties.

Currently, I work as an Operations Manager for an e-commerce brand, directing the daily order fulfillment and logistics process. I am responsible for strict quality control; I monitor the packing standards of our team and personally correct any issues to guarantee flawless product presentation. Alongside packaging and dispatching orders, I manage inventory levels, execute supply restocking, and handle customer support via Respond.io. I also use Canva to design brand assets and apply my creativity to research and suggest new items to expand our product catalog.

I am deeply interested in business efficiency, digital tools, and e-commerce growth. As a professional who is actively looking to improve myself, expand my horizons, and embrace new operational challenges, I am seeking a remote opportunity where I can bring my management experience, strong attention to detail, and organizational skills to add value to a dynamic team.

Experience

Work history, roles, and key accomplishments

Enchantgifts.store  logoEN
Current

Operation manager

Enchantgifts.store

Jan 2025 - Present (1 year 5 months)

I’m an Operations Manager at a gift curating company managing the full order cycle. I process orders, track inventory in real time, and restock supplies to prevent delays. I handle customer communication, maintain strict quality control, and research new products to keep our catalog competitive. My focus is accuracy, speed, and quality to ensure on-time delivery.

Education

Degrees, certifications, and relevant coursework

FN

Federal Polytechnic Nasarawa

National Diploma, Marketing

2021 - 2023

Completed a National Diploma in Marketing at Federal Polytechnic Nasarawa from 2021 to 2023.

GG

Government Secondary School Garki

Senior Secondary Certificate Examination (SSCE)

2017 - 2019

Completed the Senior Secondary Certificate Examination (SSCE) at Government Secondary School, Garki from 2017 to 2019.

Tech stack

Software and tools used professionally

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