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Giavanna Muffelletto

@giavannamuffelletto

Virtual Assistant & UGC Content Creator | 20+ years admin experience across federal & healthcare sectors | Remote, detail-driven, reliable.

Vietnam

Message

What I'm looking for

Seeking fully remote, globally distributed roles in administrative support, virtual assistant work, or content creation (UGC). Primarily looking for part-time or flexible-hours work, though open to full-time for the right guaranteed-hours opportunity. Comfortable across time zones; not restricted to US/CAN/UK-only positions. Competitive compensation based on role and hours.

I'm a remote administrative professional with 20+ years of experience supporting executive leadership across federal government and healthcare environments. I specialize in managing confidential information, coordinating complex workflows, and keeping high-stakes processes accurate and on schedule — from calendar and inbox management to travel coordination, reporting, and cross-team communication.

Alongside my admin work, I create UGC (user-generated content) for brands, blending my organizational background with a creative eye for authentic, performance-driven video content.

Based in the US (Ohio) with permanent US banking and tax residency; currently traveling through Southeast Asia while working fully remote. I'm reliable across time zones with strong written and verbal communication skills.

I'm looking for remote opportunities — administrative, virtual assistant, or content-focused — where I can bring both structure and creativity to a team.

Experience

Work history, roles, and key accomplishments

Licensing Assistant

U.S. Nuclear Regulatory Commission

May 2023 - Jan 2026 (2 years 8 months)

Processed and managed licensing documentation with strict compliance to federal standards. Monitored deadlines and tracked data to support regulatory goals.

Regulatory Documentation Document Management Compliance Tracking Data Entry Tracking Spreadsheet Email Management Proofreading

Division Administrative Assistant

U.S. Nuclear Regulatory Commission

Oct 2022 - May 2023 (7 months)

Provided administrative and executive support for leadership within a high-level federal government division. Managed complex calendars, coordinated meetings, and prepared materials for senior leadership review.

Calendar Management Meeting Coordination Travel Coordination Concur Records Management Onboarding Internal Communications

Administrative Assistant — Rotational Assignment (Executive Support)

U.S. Nuclear Regulatory Commission

Jan 2022 - Jul 2022 (6 months)

Provided direct administrative support to executive leadership during a competitive rotational assignment. Edited, formatted, and prepared documents for executive review and approval.

Executive Support Document Formatting Interview Coordination Resume Review Onboarding Meeting Coordination Action Item Tracking

Lead Division Administrative Assistant

U.S. Nuclear Regulatory Commission

Jul 2021 - Jan 2022 (6 months)

Served as lead administrative professional for a federal government division, managing high-priority documentation and sensitive correspondence. Coordinated division-wide scheduling, document preparation, and administrative operations.

Document Management Correspondence Travel Coordination Records Management Compliance Scheduling

Support Specialist II

The Southeast Permanente Medical Group, Inc.

Sep 2015 - Jul 2021 (5 years 10 months)

Provided executive-level administrative support to multiple C-suite and department leaders across a large healthcare organization. Managed complex calendars, travel schedules, and expense reports for senior leadership team.

Executive Support Calendar Management Travel Coordination Expense Reports Employee Records Confidentiality Event Planning Onboarding Process Improvement

Regional Receptionist

Kaiser Permanente, Inc.

May 2013 - Sep 2015 (2 years 4 months)

Managed front desk operations and supported regional administrative needs across multiple departments. Assisted with onboarding processes, training coordination, and employee documentation.

Front Desk Operations Onboarding training coordination Conference Room Scheduling Office Logistics HR Support