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Gergana Koleva

@gerganakoleva

Returnable Packaging Supervisor at BA GLASS, coordinating reuse cycles and improving packaging durability, sustainability, and cost-effectiveness.

Bulgaria

Message

What I'm looking for

I’m eager to contribute my skills in logistics and supply chain to a dynamic organization focused on innovation, efficiency, and continued growth. I’m committed to keeping up with industry trends and best practices.

At BA GLASS, I manage and coordinate returnable packaging processes, working with clients, suppliers, and internal teams to support efficient reuse cycles. I also work on improvements to packaging durability, sustainability, and cost-effectiveness.

As a Purchasing Specialist at BA GLASS Bulgaria S.A, I evaluate suppliers, process purchase orders, and negotiate terms. I use SAP to maintain supplier and purchasing records, and track KPIs to identify savings opportunities.

At DHL SUPPLY CHAIN for IMPERIAL TOBACCO/JTI, I managed transport operations and a transport team. I organized vehicle availability and staffing, monitored budget and KPI targets, and ensured compliance with transport, safety, and legal requirements.

Earlier at DHL and GXO LOGISTICS, I worked across warehouse administration, training, and resource planning. I created rota schedules and attendance reports, supported payroll and training, and used Microsoft Excel, Microsoft Teams, PowerPoint, Time and Attendance systems, Crown, and report manager in daily operations.

Experience

Work history, roles, and key accomplishments

Current

Returnable Packaging Supervisor (Global)

Current

BA Glass

Jan 2026 - Present (9 months)

Managed and coordinated returnable packaging processes to ensure timely and efficient reuse cycles. Communicated with clients to confirm packaging requirements and ensured compliance with quality and safety standards.

SAP Packaging Management Supplier Collaboration Quality Assurance Continuous Improvement Client Relations

Packaging (Global)

BA Glass

Apr 2025 - Jan 2026 (9 months)

Managed returnable packaging processes, coordinated with clients and suppliers, and ensured compliance with quality standards. Monitored inventory levels and supported continuous improvement initiatives.

SAP Packaging Management Supplier Collaboration Quality Assurance Continuous Improvement Client Relations

Purchasing Specialist SEE Division

BA Glass

May 2024 - Apr 2025 (11 months)

Evaluated suppliers, managed procurement activities, and negotiated terms. Maintained supplier databases and coordinated with inventory control to manage inventory needs.

SAP Procurement Supplier Management Negotiation Inventory Management Data Analysis

Transport Manager

DHL Supply Chain

Jun 2023 - Apr 2024 (10 months)

Led day-to-day transport operations, managed a high-performing team, and ensured compliance with transport legislation. Implemented cost-saving initiatives and optimized vehicle utilization.

Transport Management Team Leadership Compliance Cost Reduction KPI Management Health and Safety

Warehouse / Administration Manager

DHL Supply Chain

May 2022 - Jun 2023 (1 year 1 month)

Led administration and training efforts, managed a team, and oversaw site finances including payroll and procurement. Utilized Microsoft tools to enhance communication and streamline operations.

Warehouse Management Administration Training Team Leadership Financial Management Microsoft Office

Resource Planning

GXO Logistics

Dec 2021 - May 2022 (5 months)

Created efficient rota schedules, monitored holidays, and produced attendance and KPI reports. Managed staffing levels and ran payroll processes.

Resource Planning Scheduling Excel Time and Attendance Systems Payroll Reporting

Warehouse Admin

GXO Logistics

Aug 2021 - Dec 2021 (4 months)

Managed end-to-end warehouse processes including transport, inbound administration, and picking. Covered for Front-Line Managers and conducted daily briefings.

Warehouse operations Administration Team Management Problem Solving Communication Skills

Warehouse Operative

XPO Logistics

Jul 2019 - Aug 2021 (2 years 1 month)

Conducted goods in checks, main chamber picking, high value picking, and hygiene tasks. Served as SHE Rep and worked in a team to ensure timely and efficient performance.

Warehouse operations Picking Safety Teamwork

Call Centre Operator

Welmax Lux BG

Jun 2017 - Jun 2019 (2 years)

Organized marketing events and spoke to clients daily, utilizing specialized software and Microsoft Office Suite. Worked in a team and met deadlines regularly.

Customer Service Communication Skills Microsoft Office Event Organization