Open to opportunities

Lilianrose Karuga

@lilianrosekaruga

I combine business computing, real estate photo editing, and customer support to improve operations and client experiences.

Kenya

Message

What I'm looking for

I'm seeking opportunities to combine business insight and computing skills, analyze market dynamics, improve operational efficiency, and build technology-driven solutions that support organizational growth.

I've edited hundreds of real estate images for Next Door Photos at InuaAI Solutions, blending ambient and flash shots, correcting colour, and delivering market-ready work on tight deadlines.

At CCI Kenya, I supported customers through phone, email, and live chat, resolving technical and account issues while maintaining detailed interaction records. I was regularly recognized for delivering personalized, high-quality support.

With the National Government Constituencies Development Fund, I supported community initiatives through project planning, monitoring, compliance, financial transparency, and reporting.

I hold a BSc in Business Computing and bring skills in data analysis, database management, HTML, CSS, graphic design, and UI/UX. I'm focused on connecting business insight and technology to improve processes and create practical solutions.

Experience

Work history, roles, and key accomplishments

Photos Editor

Inua AI Solutions

Apr 2025 - Dec 2025 (8 months)

Edited real estate photography, blending ambient and flash images, performing color correction and retouching, and ensuring quality and consistency across large batches.

Image Retouching Color Correction Retouching Quality Assurance

Customer Service Agent

CCI Kenya

Nov 2023 - Mar 2025 (1 year 4 months)

Provided customer support via phone, email, and live chat, resolving inquiries and complaints, and maintaining detailed records to improve service quality.

Customer Support Problem Solving Documentation CRM