Adrian Samson

Managed core IT infrastructure components, providing expert technical support and consultancy. Played a key role in managing cybersecurity posture through Qualys platform, contributing to ISO 27001 compliance efforts and automating patch management workflows.

Validated AI-generated content and adapted prompts for improved AI model performance. Conducted semantic reviews and provided language support for AI data validation.

Provided professional translation and proofreading services, localized content for Romanian-speaking audiences, and adapted technical content for various applications.

Consulted clients on establishing robust IT policies aligned with ISO standards. Conducted assessments and audits, developed guidance documentation, and led the Automotive Cybersecurity Community.

Led local IT operations, managed infrastructure, and provided consultancy to business units. Oversaw budget management and ensured compliance with cybersecurity policies during the company spin-off.

Planned and implemented workplace IT infrastructure during a company spin-off. Provided advanced technical support and collaborated on security policy implementation.

Managed hardware lifecycle and acted as IT consultant for business departments. Ensured alignment with cybersecurity guidelines and conducted awareness sessions.

Managed global IT Helpdesk operations, implementing ITIL-aligned policies to enhance support quality. Directed daily activities and resource allocation.

Led IT helpdesk team activities, ensuring efficient support request handling and mentoring team members to achieve performance goals.

Provided Level 2 technical support and managed endpoint security. Conducted systems administration tasks and developed solutions for recurring technical issues.