At Moda Health, I manage high-volume member and provider accounts, review medical claims and billing information, and coordinate resolutions for account discrepancies. I maintain detailed customer data, process premium payments, and support timely claim processing in a remote environment.
Previously at Neaman Plastic Surgery, I verified insurance eligibility, maintained billing and payment records, updated patient accounts, and worked with insurers, providers, and patients to resolve documentation issues. As Lead Office Specialist, I coordinated scheduling, records, billing inquiries, and daily administrative operations for a high-volume medical office.
I'm focused on accurate documentation, confidential information management, and organized administrative support across competing deadlines.
