Genesis Baez Noel

I’m a motivated bilingual professional with strong communication and customer service skills, with experience handling client interactions, organization, and social media communication. I’m a fast learner with attention to detail, and I’m able to work independently in remote environments.

As a Sales Assistant at JVariedades Store, I assisted customers with product recommendations and purchases, maintained professional communication in person and online, and processed orders while handling customer inquiries efficiently. I also promoted products through social media platforms, helped increase customer engagement with organized sales support, and maintained product knowledge to better serve customers.

At Hotel Riu Palace, I’ve been working as a hostess, greeting and welcoming guests in a professional, friendly manner while assisting with inquiries and ensuring excellent guest service. I maintain organized waiting lists, coordinate table availability, and support servers in delivering smooth, positive customer experiences—especially in high-volume environments.

I hold a background in Business Administration and bring a reliable, structured approach to every task—combining customer support, virtual assistance, and social media support. I’m specifically interested in customer support, virtual assistant, and social media roles where I can keep improving service quality and operational organization.