Julia KMJK
Open to opportunities

Julia KM

@juliakm

Dedicated customer service professional with 7 years of experience.

Bahamas
Message

What I'm looking for

I am looking for a remote customer service role that values communication and offers opportunities for growth.

As a friendly and dedicated customer service professional, I bring over 7 years of diverse experience across multiple industries, including hospitality and retail. My journey has equipped me with strong communication and organizational skills, allowing me to effectively assist customers in resolving their inquiries and ensuring their satisfaction.

Throughout my career, I have held various roles, from Front Desk Clerk at Seabreeze Vacation Villas to my current position as an Administrative Assistant at Convenient Rentals. I have consistently demonstrated my ability to manage phone calls, handle cash transactions, and provide exceptional customer service. My experience in marketing and inventory tracking at Zing Organic Variety Store has further honed my skills in creating engaging promotional content and managing social media.

Currently pursuing a Bachelor’s Degree in Business Management, I am eager to apply my knowledge and skills in a remote customer service role. I am passionate about delivering top-notch support and contributing to a positive customer experience.

Experience

Work history, roles, and key accomplishments

FB

Bank Teller

Fidelity Bank

May 2023 - Present (2 years 1 month)

Processed a high volume of customer transactions, including deposits, withdrawals, and payments, while meticulously managing and balancing cash drawers daily. Assisted customers with account inquiries and provided comprehensive information on various bank services, ensuring compliance with bank policies and procedures.

IY

Cashier

Island Yogurt

Nov 2018 - Present (6 years 7 months)

Handled all cash payments and managed phone calls, providing excellent customer service to patrons. Ensured efficient transaction processing and maintained a positive customer experience.

SV

Front Desk Clerk

Seabreeze Vacation Villas

Jan 2018 - Present (7 years 5 months)

Managed all front desk operations, including guest registration, room assignments, and handling phone calls. Interacted directly with guests, resolving issues and accommodating requests to ensure a positive experience during their stay.

PT

Human Resources Assistant

Pharmachem Technologies

Jul 2015 - Present (9 years 11 months)

Organized and documented various files, ensuring all records were accurately updated to the company's online system. Managed incoming phone calls, providing initial support and directing inquiries appropriately within the Human Resources Department.

Education

Degrees, certifications, and relevant coursework

SA

Sunland Baptist Academy

Bahamas Junior Certificates, Junior Secondary Education

Earned three Bahamas Junior Certificates. Key subjects covered were English Language, Mathematics, and General Science, providing a strong academic foundation.

TC

Terreve College

Bachelor’s Degree, Business Management

Completed a Bachelor's Degree in Business Management. The curriculum covered essential business principles, including finance, marketing, and organizational behavior.

TC

Terreve College

Associate’s Degree, Business Management

Obtained an Associate's Degree in Business Management. This program provided foundational knowledge in business operations and administrative practices.

SA

Sunland Baptist Academy

General Education Diploma, General Education

Received a General Education Diploma. This certification demonstrates a comprehensive understanding of core academic subjects.

SA

Sunland Baptist Academy

Bahamas General Certificate of Secondary Education, Secondary Education

Achieved four Bahamas General Certificates of Secondary Education. Subjects included English Language, Computer Applications, Religious Knowledge, and Office Procedures, showcasing a broad secondary education.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Julia KM - Administrative Assistant - Convenient Rentals | Himalayas