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Gega ChkhaidzeGC
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Gega Chkhaidze

@gegachkhaidze

Customer Support Agent at DSPRO who resolved customer and account issues and maintained detailed CRM records.

Georgia
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What I'm looking for

I’m seeking international remote opportunities in customer support, technical operations, customer success, or sales support.

At DSPRO, I handled inbound and outbound customer communication by phone, chat, and email. I resolved complaints and account issues, escalated complex cases, and maintained detailed CRM records.

At MoveWheels, I coordinated driver schedules, load assignments, and routes, and communicated with drivers and customers to address delays and urgent logistics issues. At Language Services Agency, I delivered real-time English–Georgian interpretation in time-sensitive conversations.

I developed a university dormitory management system for room allocation, resident tracking, and administrative workflows; the resume notes that university staff deployed it. I’m studying mathematics at Kutaisi International University and have also worked on Python projects involving numerical simulation and forecasting.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

KU

Kutaisi International University

Bachelor of Science, Mathematics

2024 -

Grade: 3.6/4.0

Pursuing a Bachelor of Science in Mathematics with an expected graduation in June 2028. GPA of 3.6/4.0.

Tech stack

Software and tools used professionally

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