
Gega Chkhaidze
@gegachkhaidze
Customer Support Agent at DSPRO who resolved customer and account issues and maintained detailed CRM records.
What I'm looking for
At DSPRO, I handled inbound and outbound customer communication by phone, chat, and email. I resolved complaints and account issues, escalated complex cases, and maintained detailed CRM records.
At MoveWheels, I coordinated driver schedules, load assignments, and routes, and communicated with drivers and customers to address delays and urgent logistics issues. At Language Services Agency, I delivered real-time English–Georgian interpretation in time-sensitive conversations.
I developed a university dormitory management system for room allocation, resident tracking, and administrative workflows; the resume notes that university staff deployed it. I’m studying mathematics at Kutaisi International University and have also worked on Python projects involving numerical simulation and forecasting.
Experience
Work history, roles, and key accomplishments
English–Georgian Interpreter
Language Services Agency
Mar 2026 - Jul 2026 (4 months)
Delivered accurate real-time interpretation for clients in time-sensitive conversations.
Truck Dispatcher
MoveWheels
Feb 2026 - Jul 2026 (5 months)
Coordinated driver schedules, load assignments, and routes to support timely deliveries. Communicated with drivers and customers to resolve delays and urgent logistics issues.
Customer Support Agent
DSPRO
May 2025 - Feb 2026 (9 months)
Handled inbound and outbound customer communication by phone, chat, and email. Resolved complaints and account issues, escalated complex cases, and maintained detailed CRM records.
Education
Degrees, certifications, and relevant coursework
Kutaisi International University
Bachelor of Science, Mathematics
2024 -
Grade: 3.6/4.0
Pursuing a Bachelor of Science in Mathematics with an expected graduation in June 2028. GPA of 3.6/4.0.
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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