At Baker Brothers Plumbing, Air & Electric, I generate $1.9M+ in annual revenue by converting inbound leads into $1K–$20K+ sales.
I manage pipelines in ServiceTitan CRM, handle objections, build rapport, and coach an inside sales team to improve conversion rates. My background also includes upselling, cross-selling, team leadership, and operational coordination.
Earlier hospital administration roles strengthened my customer service, patient communication, scheduling, insurance verification, documentation, and compliance skills.
