Gavin Lindesay

I’m a Security Operations and Account Management professional with 3+ years of progressive leadership experience overseeing high-volume, client-facing security operations within Amazon distribution facilities. I manage teams of 20+ personnel and coordinate complex scheduling and payroll to protect multi-million-dollar assets while maintaining regulatory compliance.

As an Account Manager with Allied Universal, I oversee daily security operations for a high-traffic Amazon facility and serve as the primary client liaison. I manage full-cycle scheduling, workforce allocation, and 24/7 coverage planning, while administering payroll oversight, timekeeping accuracy, and labor cost management within corporate guidelines. I also enforce site policies, safety protocols, and incident reporting procedures, and lead performance management through coaching and corrective action.

Previously at Sunstates Security, I directed a 20+ officer security team within an Amazon distribution center, handling scheduling, payroll administration, client reporting, and daily operational logistics. I built strong client relationships by addressing concerns in real time, conducted site audits and performance evaluations, and reinforced training to reduce incident escalation through proactive communication and leadership visibility.

My background also includes shift supervision and hands-on logistics work—leading de-escalation and incident response as a Night Shift Lead Security Supervisor, delivering 100% on-time performance as an Amazon Delivery Driver, and operating equipment as a Forklift Operator and Machine Operations Specialist. I’m recognized for operational efficiency, conflict resolution under high-pressure environments, and consistent service delivery as I pursue a growth-oriented operations or account leadership role.