Jeffery Franks
@jefferyfranks
Experienced security operations manager with a focus on leadership.
What I'm looking for
I am a dedicated security operations manager with extensive experience overseeing large teams and ensuring compliance in high-stakes environments. Currently, I manage a contract guard force of 170 at a Google Data Center, where I focus on optimizing performance and enhancing security protocols. My role involves daily interaction with key stakeholders, including the Google Security Manager, to ensure seamless operations and effective incident response.
Throughout my career, I have successfully led various initiatives, including the design and construction of a new Security Operations Center and the deployment of a visitor management system that streamlined operations for over 1,500 users. My commitment to ethical leadership and performance management has consistently resulted in improved team dynamics and operational efficiency. I am passionate about fostering a culture of safety and compliance, ensuring that all security practices meet the highest standards.
Experience
Work history, roles, and key accomplishments
Site Security Manager / Site Operations Manager
GardaWorld Security
Aug 2022 - Present (2 years 11 months)
Oversaw daily operations of a 170-person contract guard force at a Google Data Center, managing personnel issues, HR complaints, and performance improvement. Coordinated incident responses and conducted after-action reviews to identify areas for improvement.
Security Supervisor
Allied Universal Security
Jan 2013 - Aug 2022 (9 years 7 months)
Ensured contract-required training and screening elements for security personnel were met. Oversaw staffing, scheduling, employee files, and on-site training for over 150 security officers.
Security Officer
Ameristar Casino & Hotel
Aug 2011 - Jan 2013 (1 year 5 months)
Provided continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas. Maintained order and controlled access to the casino floor through routine checkpoints and facial recognition training.
Security Officer
Allied Barton Security Services
Jun 2011 - Aug 2011 (2 months)
Responsible for the safety and security of client water plant properties and personnel on site. Performed extensive patrols to identify irregular conditions and monitored entrances and exits.
Dock Warehouse Associate
SMV
Jun 2007 - Jun 2011 (4 years)
Efficiently sorted, handled, loaded, and unloaded palletized and non-palletized freight for product delivery. Operated motorized and manual equipment, including pallet jacks and forklifts.
Education
Degrees, certifications, and relevant coursework
Kaplan University
Associate of Applied Science, Criminal Justice
2009 - 2011
Completed an Associate of Applied Science in Criminal Justice. This program provided a foundational understanding of the criminal justice system.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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