Open to opportunities

Jeffery Franks

@jefferyfranks

Message

Experienced security operations manager with a focus on leadership.

United States

Message

What I'm looking for

I seek a role that values ethical leadership and offers opportunities for professional growth.

I am a dedicated security operations manager with extensive experience overseeing large teams and ensuring compliance in high-stakes environments. Currently, I manage a contract guard force of 170 at a Google Data Center, where I focus on optimizing performance and enhancing security protocols. My role involves daily interaction with key stakeholders, including the Google Security Manager, to ensure seamless operations and effective incident response.

Throughout my career, I have successfully led various initiatives, including the design and construction of a new Security Operations Center and the deployment of a visitor management system that streamlined operations for over 1,500 users. My commitment to ethical leadership and performance management has consistently resulted in improved team dynamics and operational efficiency. I am passionate about fostering a culture of safety and compliance, ensuring that all security practices meet the highest standards.

Experience

Work history, roles, and key accomplishments

Current

Site Security Manager / Site Operations Manager

Current

GardaWorld Security

Aug 2022 - Present (2 years 11 months)

Oversaw daily operations of a 170-person contract guard force at a Google Data Center, managing personnel issues, HR complaints, and performance improvement. Coordinated incident responses and conducted after-action reviews to identify areas for improvement.

Security Operations Performance Management HR Management Incident Response SOX Compliance Visitor Management Systems Team Leadership Visitor Management System

Security Supervisor

Allied Universal Security

Jan 2013 - Aug 2022 (9 years 7 months)

Ensured contract-required training and screening elements for security personnel were met. Oversaw staffing, scheduling, employee files, and on-site training for over 150 security officers.

Staffing Scheduling Training Development Performance Reviews Payroll Fleet Management Hiring

Security Officer

Ameristar Casino & Hotel

Aug 2011 - Jan 2013 (1 year 5 months)

Provided continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas. Maintained order and controlled access to the casino floor through routine checkpoints and facial recognition training.

Patrol Access Control Facial Recognition TIPS Certification Emergency Response

Security Officer

Allied Barton Security Services

Jun 2011 - Aug 2011 (2 months)

Responsible for the safety and security of client water plant properties and personnel on site. Performed extensive patrols to identify irregular conditions and monitored entrances and exits.

Patrol

Dock Warehouse Associate

SMV

Jun 2007 - Jun 2011 (4 years)

Efficiently sorted, handled, loaded, and unloaded palletized and non-palletized freight for product delivery. Operated motorized and manual equipment, including pallet jacks and forklifts.

Warehouse operations Freight Inventory Management Logistics Coordination