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Gani Caner DoğanGD
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Gani Caner Doğan

@ganicanerdoan

Business owner at Rustik Dekor Atelier; runs a decorative arts business and brings experience in reservations and guest service.

Turkey
Message

I own and operate Rustik Dekor Atelier, a decorative arts and handicrafts business.

At Turkish Airlines Customer Service Call Centre (via Assist Inc.), I handled incoming English-language calls, helping passengers with reservations, booking changes, and special requests.

As a Reservations Agent at Sixt Rent A Car / Artı Travel Agency Ltd., I handled calls in English and Turkish, made car rental reservations, processed changes, and completed back-office duties. At Tuvana Hotel, I provided front desk and concierge services and advised guests on local attractions and tours.

Earlier, I worked as a Front Office Supervisor at Magic Route Hotel and as an Executive Assistant at Tek-Bal Medical Devices. My experience also includes seasonal hotel reception work and performing as a vocalist and rhythm guitarist.

Experience

Work history, roles, and key accomplishments

RA
Current

Business Owner

Rustik Dekor Atelier

Jan 2021 - Present (5 years 9 months)

Own and operate a decorative arts and handicrafts business.

Turkish Airlines logoTA

Customer Service Representative

Turkish Airlines

Apr 2019 - Jun 2019 (2 months)

Handled incoming English-language calls for Turkish Airlines, assisting passengers with reservations, booking changes and special requests in line with service standards.

Sixt Rent A Car logoSC

Reservations Agent

Aug 2015 - Mar 2018 (2 years 7 months)

Handled calls in English and Turkish; provided information on domestic and international car rental requests, made reservations, processed changes and completed back-office duties.

TH

Receptionist

Tuvana Hotel

Feb 2013 - Mar 2015 (2 years 1 month)

In addition to front desk duties, provided concierge services at a boutique hotel serving mainly guests from the United States, Canada, Australia and Europe. Advised guests on local attractions and tours, and represented the hotel at private events, concerts and other sponsored events.

HR

Musician

Hotels, Bars and Restaurants

Jan 2005 - Jan 2015 (10 years)

Worked seasonally at entertainment venues as a vocalist and rhythm guitarist.

MH

Front Office Supervisor

Magic Route Hotel

Mar 2007 - Jul 2007 (4 months)

Worked as Front Office Supervisor at Magic Route Hotel and supported sales of hotels belonging to Atayel Group. Left to pursue language studies abroad.

TD

Executive Assistant

Tek-Bal Medical Devices

Dec 2005 - May 2006 (5 months)

Managed correspondence related to domestic and international sales, distribution and technical support. Left as the tourism season began.

NH

Receptionist

Önemli Hisar Hotel

May 2005 - Oct 2005 (5 months)

Worked in a small hotel where sales, room allocation, reservations and reception were managed from a single office. Left at the end of the season.

JS

Receptionist

Jasmin Apart & Studio

May 2004 - Sep 2004 (4 months)

Operated the switchboard across affiliated hotels during day and night shifts and provided information about the local area and hotel. Left at the end of the season.

Education

Degrees, certifications, and relevant coursework

Anadolu University logoAU

Anadolu University

Bachelor's Degree, Business Administration

2005 -

Pursuing a Bachelor's degree in Business Administration via distance learning; studies temporarily suspended to attend language courses abroad.

Belarusian State University logoBU

Belarusian State University

Russian Language Certificate, Russian Language

Grade: 8

Completed eight months of Russian language study and examinations, earning a certificate and reference letter with a grade of 8.

Istanbul University logoIU

Istanbul University

Modern Greek Language and Literature

2002 -

Activities and societies: Support scholarship

Studied Modern Greek Language and Literature for four years on an English-medium program; withdrew after four years of enrolment.

MC

Ministry of National Education Public Education Centre

Real Estate Consultancy Certificate, Real Estate Consultancy

Completed a 30-day basic training course and passed the examination to earn the Real Estate Consultancy Certificate.

ES

ÇEAŞ Seyhan Anatolian High School

High School Diploma, Foreign Languages

2001 -

Completed high school education with a focus on foreign languages.

Tech stack

Software and tools used professionally

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