Gal Or
@galor
Field/Office Technician skilled in Python automation, Linux, networking, and customer-focused technical support.
What I'm looking for
I am a service-oriented Field/Office Technician with strong hands-on experience in troubleshooting, system setup, and technical support across Windows and Linux/Ubuntu environments. I design automation solutions in Python, integrate with REST and WebSocket APIs, and have built and back-tested automated trading systems while processing large-scale market data.
I bring four-plus years of on-site field and telecom support, customer service, and operations experience, with a practical software engineering diploma and applied work with LLMs for automation and content tasks. I am independent, methodical, and focused on delivering efficient technical solutions and excellent customer experiences.
Experience
Work history, roles, and key accomplishments
Field/Office Technician
Bikur Rofe
Jan 2024 - Jan 2025 (1 year)
Provided customer information, scheduled home visits, and coordinated cross-departmental operations to deliver efficient customer service and maintain process compliance.
Automated Trading Developer
Independent Project
Jan 2024 - Jan 2025 (1 year)
Designed and implemented automated trading strategies (Grid, DCA), built a live trading bot, ran back‑tests and processed large-scale Binance historical data to generate performance reports and risk analyses.
Field Technician & Technical Support
Ben Phone
Jan 2020 - Jan 2024 (4 years)
Performed on-site Wi‑Fi/LAN installations and connectivity testing, configured streaming devices, maintained Windows workstations, and developed a Python-based SMS marketing system using APIs.
Technical Support Representative
Golan Telecom
Jan 2017 - Jan 2020 (3 years)
Resolved mobile network and service issues including reception, data/APN setup, SIM activation and portability, and guided Android/iOS users, improving case handling and customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Tel Aviv College of Practical Engineers
Diploma, Software Engineering
2017 - 2020
Completed a Software Engineering Practical Diploma with hands-on training in software development and applied engineering practices from 2017 to 2020.
Availability
Location
Authorized to work in
Job categories
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