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Gais Al-Merri

@gaisal-merri

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Remote Systems Analyst focused on CRM, AI automation, integrations, and scalable solution architecture.

Russian Federation

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What I'm looking for

Open to Systems Analysis, CRM, AI automation, and solution architecture opportunities. I turn business needs into clear requirements, scalable systems, and practical automation solutions.

Remote Systems Analyst with 10+ years of experience in CRM, SaaS, B2B platforms, systems and business analysis, and solution architecture. I translate business goals into clear requirements, process models, API integrations, data solutions, and scalable system designs.

I lead analytical IT initiatives and develop AI-powered automation solutions, including AI-agent workflows for process orchestration. My expertise includes BPMN, UML, SQL, Python, REST APIs, CRM implementation, and data analysis.

I also conduct PhD-level research in systems analysis and teach computer science, mentoring students in software and data-related projects. I'm open to fully remote opportunities as a Systems Analyst, Technical Business Analyst, CRM Consultant, AI Automation Analyst, or Solutions Architect.

Experience

Work history, roles, and key accomplishments

Current

Lecturer in Computer Science and Engineering

Current

Volgograd State Technical University

Sep 2022 - Present (4 years 2 months)

* Structured complex technical and analytical topics into clear, well-documented materials for different audiences, strengthening skills in requirements clarification and formalized communication.
* Coordinated project-based work for undergraduate and graduate students in software and analytical subjects, helping define scope, expected results, and implementation logic.
* Mentored 36+ students in

Current

Founder / Business & Systems Analyst

Current

DTS - DataTech Solutions

Feb 2022 - Present (4 years 9 months)

* Led analytical and process-oriented IT initiatives focused on improving operational efficiency and data-driven decision-making.
* Defined solution logic and coordinated implementation activities related to data analysis and database management.
* Aligned technical work with business priorities, helping transform operational needs into structured tasks and practical solutions.
* Contributed to

Laboratory Assistant and Lecturer

North-Caucasus Federal University

Oct 2015 - Apr 2019 (3 years 6 months)

* Participated in analytical and research activities in the field of systems analysis, management, and information processing.
* Worked with formalization of domain logic, analytical models, and structured presentation of complex information.
* Strengthened skills in system thinking, process analysis, and translating research problems into applied analytical tasks.
* Built a strong foundation in

Business / System Analyst

LLC "TUR-IST"

Mar 2014 - Aug 2015 (1 year 5 months)

* Participated in analysis of customer and counterparty activity in the tourism domain, supporting CRM-related analytical tasks and decision-making.
* Worked on process-oriented tasks related to tour operator operations, customer tracking, and competitor activity analysis.
* Contributed to analytical structuring of business data and domain information for further systemization and process improv