atiyah qadri
@atiyahqadri
Senior Business Systems Analyst; I deliver CRM, BI, and API integrations via data-driven automation.
What I'm looking for
I’m a Business Systems Analyst with 5+ years of experience delivering end-to-end solutions across CRM, BI, and real estate technology. I translate complex business needs into clear technical requirements, bridging the gap between stakeholders, product teams, and developers.
I specialize in full-cycle requirements engineering—from elicitation to production release—using business process modelling (BPMN 2.0, UML) and API design (REST, WebSocket, OpenAPI). In my recent role, I delivered an MVP CRM in 6 months for 60 internal users, 10,000+ agents, and 250,000+ properties, and rolled out ~80% of CRM business processes from requirements to production.
I also build data-driven monitoring and automation: I created 15 Grafana dashboards with 200+ operational metrics, defined ETL requirements for data engineers (Airflow, Prefect, Python), and documented API Gateway integrations across 5 systems with 71 data exchange entities. I thrive in Agile environments, mentor analysts, and use AI tools (Cursor) to boost team productivity.
Experience
Work history, roles, and key accomplishments
Delivered an MVP CRM in 6 months supporting 60 internal users, 10,000+ real estate agents, and 250,000+ properties — with 200+ automations and 43 entities.
Owned end-to-end requirements for ~80% of internal CRM business processes: from stakeholder elicitation and BPMN modelling to UAT and production release.
Designed and maintained real-time monitoring — built 15 Grafana dashboards with 200+ ope
Business Systems Analyst
Dec 2022 - Jun 2023 (6 months)
Gathered and prioritised business requirements for BI dashboards and KPI tracking; defined data marts and reporting logic for ~120 commercial metrics.
Replaced spreadsheet-based reporting with a custom Laravel service — documented requirements for activity tracking, data migration, and AMO CRM integration.
Designed a financial deal report (SQL view) joining 9 tables with 45 fields — became the f
Business Systems Analyst
Jul 2021 - Oct 2022 (1 year 3 months)
Decomposed five major MVP features (registration, personal account, ordering, catalogue, filtering/comparison) into user stories and technical tasks.
Created ER diagrams and data models; coordinated data access logic with backend (Laravel) and frontend (React) teams.
Reviewed mockups and documentation against requirements; performed acceptance testing and ensured feature completeness.
Tech Stac
Modelled business processes using BPMN 2.0; designed logical and ER models; described REST API method boundaries and contracts.
Wrote technical specifications, decomposed tasks, and coordinated with frontend/backend teams throughout the project lifecycle.
Conducted business analysis and performance assessments for real estate agencies; defined KPIs for sales departments and call centres.
Built pricing models for developers and created commercial dashboards in Looker Studio / Google Sheets.
Drove 2–3× sales growth within 6 months through improved performance monitoring and actionable reporting.
Education
Degrees, certifications, and relevant coursework
Arab American University
Accounting
2013 - 2017
Arab American University
Accounting
2013 - 2017
Studied Accounting at Arab American University from 2013 to 2017.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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