Open to opportunities

Gabrielle Seaton

@gabrielleseaton

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Organized project and training coordinator with strong communication skills.

Jamaica

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What I'm looking for

I seek a role coordinating projects or training in a collaborative organization where I can apply my training, quality assurance, and organizational skills while growing professionally.

I am an enthusiastic, self-motivated project and training coordinator with hands-on experience developing and implementing staff training programs, conducting quality audits, and producing performance reports in hospitality and public-sector settings. I have a track record of improving quality standards, supporting electoral processes, and delivering customer service in fast-paced environments.

I bring strong organizational skills, competence with Microsoft Office, data-entry accuracy, and awards for customer service excellence; I seek opportunities to apply my project management and training coordination skills to help organizations meet operational goals while continuing my professional development.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Radius Global Solutions

Jan 2021 - Dec 2022 (1 year 11 months)

Provided customer support for Avant Group clients, resolving credit card and account inquiries and maintaining service quality that contributed to recognition in company performance awards.

Customer Service Call Center Support Communication CRM Data Entry

Data Entry Clerk

Trelawny Police Division

Jan 2021 - Dec 2021 (11 months)

Managed files and prepared data entry reports on incidents, accidents, and arrests as part of the HEART/NSTA Hope Youth Summer Work Programme, ensuring accurate documentation.

Data Entry File Management Report Preparation Record keeping Attention To Detail Confidentiality

General Election Polling Clerk

Electoral Office of Jamaica

Jan 2020 - Dec 2020 (11 months)

Processed and verified voters at polling stations by checking identification against the voters list to ensure proper voter authentication during elections.

Voter Verification Polling Operations Attention To Detail

Training and Quality Coordinator

Zoetry Wellness Resort and Spa

Jan 2024 - Present (2 years 1 month)

Implemented training programs and instructional materials, assessed departmental training needs, and conducted regular inspections and audits to ensure adherence to quality standards, producing reports on quality metrics for management.

Training Development Quality Assurance Instructional Design Auditing Report Writing Microsoft Office

Electoral Data Entry Clerk

Electoral Office of Jamaica

Jan 2024 - Present (2 years 1 month)

Processed ID applications, conducted renewals, and updated constituency live results for local government elections, maintaining accurate electoral records and data integrity.

Data Entry Records Management Microsoft Excel Attention To Detail Confidentiality

Education

Degrees, certifications, and relevant coursework

Montego Bay Community College

Pre-University Certificate, Pre-University Sciences

2019 - 2021

Grade: 7 CAPE passes

Activities and societies: Vice President, Science & Technology Club (2020-2021); Treasurer, Science & Technology Club (2019-2020); Member, Culinary Arts Club; Member, Rotaract Club; Member, Ecology Club

Completed the Pre-University Sciences Programme with seven CAPE passes in subjects including Biology, Physics, Pure Mathematics, Communication Studies, and Caribbean Studies.

Montego Bay High School for Girls

High School Diploma, General Secondary Education

2014 - 2019

Grade: 9 CSEC passes

Activities and societies: Recipient of Top Physics Student Award (2018, 2019); Award for distinctions in 4 or more CSEC subjects (2019)

Completed High School Diploma with nine CSEC general passes across subjects including English, Information Technology, Mathematics, and Principles of Accounts.