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Gabriel Junqueira

@gabrieljunqueira

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Data Analyst who turns messy data into actionable KPIs for better decisions.

Brazil

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What I'm looking for

I’m looking for a remote-friendly Data Analyst role where I can build KPI dashboards, automate reporting, and deepen my SQL/BigQuery skills to help cross-functional teams make faster, better decisions.

I’m a Data Analyst with 8+ years of experience managing interdisciplinary projects and delivering results under tight deadlines. I bring a strong analytical mindset, technical proficiency, and a business-impact orientation—turning raw data into actionable insights.

In my current role as a Jr Data Analyst (USA, Remote), I monitor and analyze KPIs to improve call center efficiency, workforce allocation, and customer satisfaction. I develop and maintain dashboards and reports using Google Sheets, Looker (Google DataStudio), and Excel, and I extract and manipulate operational data from Five9 and internal systems to create customized staffing and performance reporting.

I also focus on forecasting and planning by performing team sizing and workload forecasts using the Erlang Calculator, while ensuring data integrity and process standardization across departments. I’m expanding my knowledge in BigQuery and SQL to support scalable analytics and performance optimization.

Outside work, I volunteer as a Data Analyst at Eu Quero Contar (NGO), where I lead data collection, structuring, and visualization for public policy and women’s rights. Using Power BI, I build interactive dashboards from survey, interview, and podcast inputs, and I also work sporadically with freelance AI training platforms—staying grounded in communication, clarity, and measurable outcomes.

Experience

Work history, roles, and key accomplishments

Current

Jr Data Analyst

Current

Bloom Jr

Dec 2024 - Present (1 year 7 months)

Monitored call-center KPIs to improve efficiency, workforce allocation, and customer satisfaction. Built and maintained dashboards and reports and extracted operational data to support staffing and performance reporting.

KPI Tracking Dashboards Google Sheets Excel Data Extraction Five9 performance reporting Workforce Forecasting Data Integrity Process Standardization BigQuery SQL financial data analysis

Current

Data Analyst

Current

Eu Quero Contar

Jul 2024 - Present (2 years)

Led data collection, structuring, and visualization efforts using Power BI to support public policy and women’s rights initiatives. Developed and implemented processes to analyze information from surveys, interviews, and podcasts and present findings via interactive dashboards.

Data Collection Data Structuring Data Visualization Power BI Survey Analysis Dashboards

Data Analyst

Comunidade DS

Jul 2024 - Feb 2025 (7 months)

Worked in a junior company setting on data analysis training using real business demands from multiple sectors. Collaborated in a six-person agile team using Scrum concepts and Trello for task organization.

Agile Scrum Team Collaboration Trello Data Analysis

Data Entry

Teem

Jul 2024 - Dec 2024 (5 months)

Analyzed and migrated large volumes of demographic, financial, and medical data for healthcare networks. Verified and issued invoices for the finance department while working fully remotely in English.

Data Migration Data Analysis Data Verification Invoicing Healthcare Data Remote Work English

Data Entry Specialist

Jones Software

May 2024 - Jun 2024 (1 month)

Automated environmental licensing processes via ERP. Defined and monitored project management KPIs and performed legal requirement analysis to implement data-driven solutions.

Process Automation ERP KPIs Data Solutions

Technical Manager

Biometria Consultoria e Projetos

Feb 2022 - Feb 2024 (2 years)

Analyzed legal requirements and environmental compliance for energy projects. Led an ISO 14001 audit and optimized environmental processes.

Environmental Compliance Environmental Audits Process Optimization

Forestry Engineer

I.G. Transmissão e Distribuição de Energia

Oct 2020 - Feb 2022 (1 year 4 months)

Built databases for environmental process analysis and developed technical reports for stakeholders. Translated technical terms for impacted communities.

Database Building Environmental Data Analysis Technical Reporting Translation Localization

Environmental Analyst

NACAB

Jun 2019 - Aug 2020 (1 year 2 months)

Built databases for environmental process analysis and developed technical reports for stakeholders. Translated technical terms for impacted communities.

Database Building Environmental Data Analysis Technical Reporting Translation Localization Process Analysis

Forestry Supervisor

Agroflor Engenharia e Meio Ambiente

Mar 2018 - Jun 2019 (1 year 3 months)

Managed reforestation projects in impacted areas. Developed a database for plantation monitoring and produced analysis and technical reports based on environmental data.

Reforestation Project Management Plantation Monitoring Database Development Environmental Data Analysis Technical Reporting

Forestry Engineer Trainee

Deflor Bioengenharia

Apr 2016 - Apr 2017 (1 year)

Developed and optimized project schedules and coordinated teams on vegetation suppression work. Managed vegetation suppression contracts and analyzed technical reports for strategic decision-making.

Project Scheduling Team Coordination Contract Management

Education

Degrees, certifications, and relevant coursework

Comunidade DS

Data Analysis Formation, Data Analysis

Completed a Data Analysis formation covering SQL, Excel, Power BI, Python, statistics, metrics, relational databases, and ETL (ended Apr 2025).

UniViçosa

Postgraduate Degree, Environmental Auditing and Expertise

Completed a postgraduate degree in Environmental Auditing and Expertise at UniViçosa in Apr 2018.

Federal University of Viçosa

Bachelor's Degree in Forestry Engineering, Forestry Engineering

Earned a bachelor's degree in Forestry Engineering from the Federal University of Viçosa, completed in Dec 2015.

AVANS University

Semester Courses, Sustainable Energy and Environmental Consultancy

Completed two semester courses (Sustainable Energy and Environmental Consultancy) taught in English at AVANS University through the Science Without Borders program.