Open to opportunities

Gabriel Hernando Fuentes Amorocho

@gabrielhernandofuent

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GRC and Business Operations Manager turning SOC 2, risk, and data governance into audit-ready controls.

Colombia

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What I'm looking for

I’m looking to lead GRC and operational governance in SaaS environments—owning SOC 2/ISO readiness, scaling data governance and IAM, and collaborating cross-functionally to deliver audit-ready controls with measurable business impact.

I’m a GRC-oriented professional with 7+ years leading compliance programs, internal controls, and risk mitigation across SaaS and technology environments. I’ve managed SOC 2 Type II certification end-to-end—scoping controls, coordinating remediation across IT and operations, and managing auditor evidence requests—so compliance is achieved on schedule.

I translate regulatory requirements into scalable, operationally “audit-ready” processes: deploying identity and access governance with Microsoft Entra ID (least-privilege and MFA), strengthening secure remote access, and building policy lifecycle management aligned to SOC 2 trust service criteria. I also operationalize governance with measurable impact, including a +7% conversion lift and +19% ARPU increase from A/B testing, saving 20+ hours/month via automated reporting workflows, and reducing onboarding time by 25% through governance-aligned documentation.

Experience

Work history, roles, and key accomplishments

Current

Growth Manager & GRC Analyst

Current

Thextraboldgroup & Analytics

Jan 2026 - Present (5 months)

Lead strategic client relationships in the CRO division, aligning executives, clients, and internal teams on growth priorities. Own data-driven growth and experimentation roadmaps, delivering measurable impact via A/B testing including +7% conversion lift and +19% ARPU (+$19K monthly incremental revenue).

Client Relationship Management Growth Strategy Experimental Roadmaps A B Testing Revenue Growth Customer Retention Stakeholder Management Cross Functional Collaboration Data Driven Decision Making Analytics

GRC & Business Operations Manager

Talavera Solutions

Nov 2024 - Dec 2025 (1 year 1 month)

Managed the end-to-end SOC 2 Type II certification lifecycle, scoping controls, coordinating remediation across IT and operations, and handling auditor evidence requests to achieve compliance on schedule. Deployed Microsoft Entra ID to enforce least-privilege and MFA, established audit-ready policies aligned to SOC 2, automated SAP Crystal Reports workflows (saving 20+ hours/month), and integrated

SOC II GRC Program Management Microsoft Entra ID Identity And Access Management ISO 27001 Audit Evidence Data Governance Azure DevOps SAP Crystal Reports

Business Operations & Compliance Analyst

NVS Consulting

Apr 2024 - Nov 2024 (7 months)

Consolidated client data pipelines and automated compliance-aligned KPI dashboards to support risk-informed executive decision-making. Built GA4 and QlikView dashboards for adoption and engagement metrics and reduced manual reporting time by 30% through process automation and audit-ready documentation.

Compliance Risk Management Data Pipelines KPIs GA4 Qlikview Process Automation

Growth Manager & GRC Analyst

XpertParts

Feb 2023 - Apr 2024 (1 year 2 months)

Managed CRM data integrity controls to enforce clean data standards for forecasting, churn analysis, and regulatory reporting. Built performance dashboards to monitor partner risk and growth across LATAM, collaborated with engineering to improve lead scoring and compliance auditability, and increased CRM adoption through governance-aligned training and change management.

Data Governance Forecasting Analytics Churn Risk Management Compliance Auditability Dashboarding Lead Scoring Sales Operations Change Management

Business Operations Coordinator

NetLogistiK

Jul 2019 - Oct 2020 (1 year 3 months)

Coordinated SaaS client onboarding projects to ensure integrations met operational and compliance requirements. Built Power BI dashboards for ROI, SLA adherence, and client performance for third-party risk monitoring, and automated client-reporting workflows to reduce delivery time and human error in compliance-sensitive outputs.

SaaS Onboarding Compliance Requirements Power BI Workflow Automation Operational Reporting Data Visualization

Data Operations Lead

Virtual Emily

Apr 2018 - Nov 2018 (7 months)

Managed HubSpot CRM integration and defined data quality control standards across departments. Reduced onboarding time by 25% by improving process sequencing and creating governance-aligned documentation.

HubSpot Data Integration Data Quality Management Data Governance Onboarding