Daniel Cárdenas

I’m a bilingual English/Spanish professional with over 7 years of combined experience spanning Technical Communications, Information Security Frameworks, and IT Support in high-volume operational environments. I’m known for translating complex technical architectures, software systems, and defense logistics into structured, executive-level documentation, compliance procedures, and risk-aware reporting. I also bring strong stakeholder management and cross-functional alignment, with a focus on operational SLA compliance.

In my current role as Technical Content Director & Communications Analyst at The Aviator Daily, I direct a specialized technical media platform for defense, aerospace engineering, and aviation workflows, including accredited media analysis for tier-1 global defense entities and ministries. I’ve scaled digital content operations and SEO strategies, reaching 12,000+ active subscribers and millions of cross-platform analytical views, while consistently turning complex military and technical data into clear executive deliverables. At TTECColombia, I provided first-level technical support for mobile enterprise ecosystems—performing incident triage, accurate CRM/ticketing case documentation, and enforcing SOP and SLA delivery times—then collaborating with L2/L3 teams on escalations. Now, I’m transitioning into Information Security GRC roles, leveraging my ISO/IEC 27001 Lead Implementer certification track (PECB candidate exam planned for 2026) alongside completed Cyber Incident Response & Malware Analysis training (40 hours) and a Junior Penetration Tester learning path (TryHackMe).