Gabriela Rocha Sampaio
@gabrielarochasampaio
I train remote teams and improve operations for U.S. dental practices.
BrazilWhat I'm looking for
At eAssist Dental Solutions, I support U.S. dental practices with insurance claims, payment posting, account reconciliation, and administrative workflows in a fully English-speaking remote environment. I was selected to onboard and mentor approximately 16 new team members through virtual training, shadowing, and ongoing operational support.
I also founded Holy English, where I create personalized English curricula and coach children and adults toward their language goals. My background in customer service, education, and administrative operations helps me build meaningful relationships across multicultural environments while handling confidential information with care.
Experience
Work history, roles, and key accomplishments
Revenue Cycle Consultant
eAssist Dental Solutions
Jul 2024 - Present (2 years 1 month)
Selected by leadership to onboard and mentor approximately 16 newly hired team members. Supports U.S. dental practices by managing insurance claims, payment posting, and account reconciliation.
Founder & Academic Coordinator
Holy English
Jan 2024 - Present (2 years 7 months)
Founded and manages an online English education business providing personalized language coaching for children and adults. Designs customized curricula and learning strategies tailored to each student's goals.
Customer Service Representative
Sercom
Dec 2019 - Aug 2021 (1 year 8 months)
Delivered high-quality customer service in a fast-paced call center environment. Assisted customers by resolving inquiries efficiently while maintaining professionalism and empathy.
Commercial Intern
Uptime Comunicação em Inglês
Feb 2020 - Mar 2021 (1 year 1 month)
Supported front desk operations and administrative activities. Assisted prospective students throughout the enrollment process.
Education
Degrees, certifications, and relevant coursework
FMU – Centro Universitário
Bachelor's Degree, Speech-Language Pathology
Pursuing a Bachelor's Degree in Speech-Language Pathology with expected graduation in 2027.
Tech stack
Software and tools used professionally
Availability
Location
BrazilAuthorized to work in
Job categories
Skills
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