Gabriel AHNGA
Open to opportunities

Gabriel AHN

@gabrielahn

IT professional focused on InfraOps and IT Support.

Brazil
Message

What I'm looking for

I am looking for opportunities that allow me to grow in cloud computing and IT operations.

I am an IT professional with a strong focus on InfraOps and IT Support, dedicated to enhancing my knowledge across various IT domains. Currently, I work as a DCO Tech III at AWS, where I specialize in troubleshooting and operations, ensuring that Amazon servers remain 100% operational. My journey in IT began with a solid educational foundation, including a degree in Information Technology Management and a technical background in Electronics.

Throughout my career, I have gained valuable experience in a Data Center environment, where I have honed my skills in hardware, software, and network support. I have successfully implemented and troubleshot AWS service racks while adhering to best practices and SLA customer patterns. My commitment to continuous improvement is reflected in my AWS certifications, including the AWS Cloud Practitioner, which I obtained to deepen my understanding of cloud computing.

Experience

Work history, roles, and key accomplishments

AS
Current

DCO Tech III

AWS (Amazon Web Services)

Aug 2022 - Present (2 years 11 months)

Focused on hardware, software, and network support within AWS. Responsibilities included troubleshooting AWS service racks, structured cabling, and ensuring operational efficiency of Amazon servers while collaborating with various teams.

WP

English Language Teacher

WIZARD by Pearson

Jan 2024 - Dec 2024 (11 months)

Conducted weekly English classes for students of various ages, focusing on didactics and effective communication.

TL

Junior Technical Assistant

T.W.S Informática LTDA

Dec 2020 - May 2022 (1 year 5 months)

Responsible for analyzing, diagnosing, and maintaining IT equipment including desktops, notebooks, and printers. Duties included parts replacement, preventive cleaning, formatting, driver installation, and customer service through remote access and in-person visits.

Education

Degrees, certifications, and relevant coursework

FB

Fundação de Ensino de Barueri

Integrated Technical High School, Electronics

Activities and societies: Acted as class representative during High School.

Completed Integrated Technical High School in Electronics.

Universidade Paulista logoUP

Universidade Paulista

Bachelor's Degree, Information Technology Management

Activities and societies: Acted as class representative during University.

Completed a degree in Information Technology Management.

Tech stack

Software and tools used professionally

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Gabriel AHN - DCO Tech III - AWS (Amazon Web Services) | Himalayas