Open to opportunities

Gabriela Britez Romero

@gabrielabritezromero

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I manage customer support, e-commerce operations, sales, and Meta Ads campaigns.

Paraguay

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What I'm looking for

I'm looking for an immediate remote opportunity where I can combine customer support, administrative operations, e-commerce, sales, and digital marketing. I value autonomy, collaboration, customer experience, and opportunities to optimize processes and drive online conversion.

At Fergys Market – CH Trading Group SRL, I manage administrative, commercial, customer service, and digital marketing activities for an e-commerce business.

I support customers across WhatsApp, social media, email, and other digital channels, resolving inquiries and complaints through post-sale follow-up. I also manage sales opportunities, leads, orders, customer databases, and internal documentation.

I plan, configure, schedule, and optimize Meta Ads campaigns, coordinate promotions, and structure commercial content to strengthen online sales conversion.

Previously, I supported corporate clients at PwC and handled administrative operations, logistics, collections, reporting, budgets, billing records, and customer service at Inducort and STAR. I bring advanced English, strong digital-tool proficiency, and experience collaborating independently in remote environments.

Experience

Work history, roles, and key accomplishments

Current

Administrative, Commercial & Digital Marketing Coordinator

Current

Fergys Market – CH Trading Group SRL

Jan 2023 - Present (3 years 8 months)

Managed administrative, commercial, customer service, and digital marketing activities for the e-commerce business. Optimized Meta Ads campaigns and coordinated promotions to boost online sales conversion.