Gabe Ratcliffe

Built and maintained strong relationships with clients by providing exceptional customer service. Developed and executed sales strategies to meet or exceed sales targets. Identified potential clients and assessed their insurance needs.

Provided technical support to employees for hardware, software, and basic connectivity issues. Performed data entry, troubleshot, and solved a multitude of technology problems including configuring and installing software, routers, information systems, and printers.

Identified and developed new business opportunities to increase revenue. Researched and analyzed current and potential markets, and developed and implemented strategies to grow and cultivate relationships with new and existing customers. Negotiated and closed contracts with customers.

Ensured strict adherence to company policies, procedures, and regulations. Generated accurate reports and communicated with outside agencies as well as a diverse population. Resolved residents' written complaints and prepared investigative and technical reports.

Analyzed financial data and served as a direct point of contact for business customers, providing customer service and performing data entry. Completed daily reports and was responsible for balancing an average of $3M in coins daily.

Generated brand awareness through developing marketing plans and implementing marketing strategies. Stayed informed of marketing trends, developed, and cultivated business-to-business relations. Managed marketing budgets and resources efficiently.

Utilized leadership skills to coordinate actions of the squad with adjacent and supporting elements. Conducted offensive and defensive operations. Responsible for the welfare, fitness level, and morale of the team.

Gained experience in accounting principles, financial management, micro and macroeconomics, management and human resources, business law, computer technology, organizational negotiations, principles of marketing, production management, business planning, entrepreneurship, and international and global business.