Gabriela Pineda
@gabbs13
Relationship and sales leader building partnerships and driving repeat client growth.
What I'm looking for
I’m a results-driven relationship and sales leader with 7+ years of experience developing new market segments, cultivating long-term client partnerships, and executing high-touch engagements from consultation through delivery. I bring a strong community presence and an ability to generate repeatable, referral-driven business.
In my current role as a Community Development Supervisor, I develop and cultivate new community and corporate relationships to expand service reach and create new partnership opportunities. I act as the primary ambassador for organizational initiatives—representing the company at community events, stakeholder meetings, and public forums—and I prospect and secure new service agreements through consultation meetings, needs assessments, and tailored proposals.
I’m also trusted to negotiate service terms, coordinate deliverables across departments, and keep growth measurable by tracking sales activity, partnership pipeline, and performance metrics using Salesforce and Monday.com. Previously, as a Customer Success Manager and Client Support Specialist III, I onboarded clients, managed portfolios, maintained CRM tracking, and acted as a liaison between clients and internal departments to ensure seamless delivery and retention. I’m bilingual in English and Spanish, and I’m tech-savvy, detail-oriented, and driven by continuous improvement.
Experience
Work history, roles, and key accomplishments
Community Development Supervisor
Grupo Deco America
Oct 2020 - Present (5 years 7 months)
Developed new community and corporate relationships by prospecting, consulting, and securing tailored service agreements. Served as primary company ambassador at events and coordinated cross-department deliverables while tracking pipeline and performance metrics in Salesforce and Monday.com.
Client Support Specialist III
ABI Document Support Services
Dec 2016 - Oct 2020 (3 years 10 months)
Managed a portfolio of external clients to strengthen long-term relationships, support retention, and identify expansion opportunities. Coordinated with internal teams to ensure timely service delivery while maintaining CRM tracking for pipeline and client lifecycle visibility.
Customer Success Manager
Coupang
Nov 2015 - Dec 2016 (1 year 1 month)
Onboarded and developed client accounts by aligning expectations and identifying long-term growth opportunities. Led account reviews and coordinated cross-functional teams to support client initiatives and maintain service excellence.
Education
Degrees, certifications, and relevant coursework
Butte College
2014 - 2016
Completed coursework toward a degree at Butte College from 2014 to 2016.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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