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Funsho Olalere

@funshoolalere

Customer care and scheduling coordinator at SCHURTERGroup, managing SAP order fulfillment and customer delivery updates.

Czechia

Message

What I'm looking for

I'm looking for remote roles in EU time zones or a hybrid role in Prague.

At SCHURTERGroup, I manage end-to-end order fulfillment in SAP and coordinate schedules with production, logistics, and warehouse teams. I keep customers updated on order status and maintain accurate shipping documents and logistics records.

At SIRVA BGRS Worldwide, I managed 150+ international relocations as the customer's main contact, coordinating movers, carriers, and delivery dates. My precise documentation and proactive communication contributed to a 98% client satisfaction rate.

At Swift ConveyzLogistics, I worked fully remotely to schedule deliveries and coordinate with vendors and customers. I ran transport tenders and negotiated carrier rates, reducing lead times by 20%.

Across customer care and logistics roles, I've handled orders, schedules, service issues, and documentation for customers in Europe and Nigeria. I have an MSc in Economics and Management and am fluent in English.

Experience

Work history, roles, and key accomplishments

Current

Order Fulfillment Specialist

Current

SCHURTER Group

Feb 2026 - Present (7 months)

Manage end-to-end order fulfillment in SAP, coordinating schedules with production, logistics, and warehouse teams. Serve as main point of contact for customers, providing proactive delivery updates and ensuring accuracy of shipping documents.

SAP Order Fulfilment Client Communication Logistics Coordination Supply Chain

Logistics & Customer Coordinator

TKD s.r.o.

Dec 2023 - Jan 2026 (2 years 1 month)

Processed customer orders and procurement workflows in Microsoft Dynamics NAV, ensuring accurate handling and invoicing. Followed up with carriers, customers, and Finance to close delivery and payment issues, and handled customer inquiries and complaints.

Microsoft Dynamics NAV Order Processing Invoicing Customer Service Complaint Resolution

International Logistics Coordinator

SIRVA BGRS Worldwide

Jul 2022 - Nov 2023 (1 year 4 months)

Managed 150+ international relocations end to end as the customer's main contact, scheduling movers, carriers, and delivery dates. Prepared shipping and customs documents for EU and non-EU exports, achieving a 98% client satisfaction rate.

International Logistics Relocation Management Customs Documentation Customer Satisfaction Coordination

Logistics Coordinator

Swift Conveyz Logistics

Jun 2019 - Mar 2022 (2 years 9 months)

Worked fully remotely, scheduling daily deliveries and managing communication with vendors and customers. Ran transport tenders and negotiated carrier rates, reducing lead times by 20% and contributing to a 25% increase in client retention.

Remote Work Scheduling Vendor Management Negotiation Invoice Processing Customer Retention

Logistics Support Representative

Trustit Limited

Jan 2016 - Jan 2019 (3 years)

Managed order schedules and logistics documentation for 200+ clients. Coordinated exports with carriers and prepared invoices and transport documents.

Logistics documentation Scheduling Export Coordination Invoicing

Logistics Assistant

Lagos FoodBank Initiative

Jan 2016 - Dec 2016 (11 months)

Managed inventory and coordinated deliveries to orphanages.

Inventory Management Delivery Coordination

IT & Logistics Systems Support Officer

CITS, University of Lagos

Jan 2014 - Dec 2014 (11 months)

Monitored logistics and university systems and provided on-call technical support to resolve critical issues.

IT Support System Monitoring Troubleshooting

Education

Degrees, certifications, and relevant coursework

Czech University of Life Sciences

MSc, Economics and Management

2021 - 2025

MSc in Economics and Management with focus on supply chain optimization, business intelligence, decision support systems, business statistics, and data mining.