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Fabio Turizo

@fturizo

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Senior Software Engineer specializing in Enterprise Java and customer success.

Colombia

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What I'm looking for

I seek roles where I can lead technical teams, architect enterprise Java solutions, and improve customer success through process optimization and DevOps practices in collaborative, growth-oriented environments.

I am a Senior Software Engineer with over 15 years in the IT industry, focused on Enterprise Java development, software architecture, and delivering high-quality customer-facing solutions. I combine deep technical expertise with hands-on experience in Jakarta EE, Spring, and cloud/DevOps deployments.

In leadership roles I have coordinated customer success strategies, overseen Java engineering teams providing 24/7 coverage, and improved delivery processes—reducing resolution times by 50% and maintaining high OKR and customer satisfaction metrics. I have led and delivered multiple enterprise projects, performance analyses, and four-week consultancy cycles with consistent success.

I hold a B.S. in Computer Information Systems and certifications including PMP, Oracle Java SE 11, multiple Oracle EE certificates, Spring Certified Professional, and Scrum Master. I am detail-oriented, communicative, and passionate about building robust, scalable enterprise solutions and helping teams achieve their goals.

Experience

Work history, roles, and key accomplishments

Current

Service Manager

Current

Payara Services Ltd.

Nov 2019 - Present (5 years 10 months)

Coordinated customer success and consultancy services in four-week cycles with 100% completion rate; oversaw Java engineering teams to provide 24/7 coverage across time zones and maintained 90% of quarterly OKRs. Designed and enhanced team process frameworks to improve case intake and reduce resolution times by 50%.

Customer Success Java Team Leadership SLA Management Process Improvement Incident Management OKRs

Current

Senior Software Engineer

Current

Payara Services Ltd.

May 2016 - Present (9 years 4 months)

Implemented Enterprise Java applications (Java 8–21) using Jakarta EE and Spring, created integration tests to accelerate incident resolution by 30%, and performed performance and configuration reviews for customer environments with 100% success in four-week consultancy cycles. Improved DevOps deployments and achieved a 98% customer satisfaction rating.

Java 8 Spring Framework Integration Testing Performance Tuning DevOps CI CD Troubleshooting

Senior Software Engineer

Toptal

Oct 2015 - Nov 2019 (4 years 1 month)

Delivered expert software engineering services to clients, completing multiple advanced Java projects, collaborating with cross-functional teams to launch 7+ software solutions and maintaining 75% alignment with diverse client requirements. Developed and optimized back-end (Spring) and front-end (Angular/React) components to improve performance across projects.

Java Spring Framework Angular React Software Architecture Agile)Client Delivery Technical Leadership

Project Manager

StackPointer Ltda.

Jul 2014 - Oct 2015 (1 year 3 months)

Led implementation of 11 Enterprise Java projects and orchestrated CMMI Level 3 accreditation, achieving 95% compliance within a 10-month timeframe while using Agile principles to deliver solutions within three-sprint cycles.

Project Management Agile)Stakeholder Management Delivery Management Process Improvement

Software Engineer

StackPointer Ltda.

Jun 2010 - Jun 2014 (4 years)

Oversaw development and implementation of Java enterprise software for on-premises environments within a 15% budget deviation, collaborated with cross-functional teams to improve bug detection rate by 30%, and designed database models for Oracle, MySQL, PostgreSQL, and MS SQL Server.

Java Spring Database Design Oracle MySQL PostgreSQL Junit

Software Engineer

Carbones del Cerrejón LLC

Jan 2009 - May 2010 (1 year 4 months)

Developed budget and asset management tools for civil engineering projects, increasing project tracking capacity by 40% and streamlining digital processes to raise information accuracy by 35% while reducing human error incidents by 80%.

Python JavaScript Project Tracking Automation)Web Development Process Improvement Asset Management

Software Engineer Intern

Carbones del Cerrejón LLC

Jul 2008 - Dec 2008 (5 months)

Automated project tracking tasks to improve efficiency and reduce redundancy by 20%; developed tools that increased task completion speed by 70% and improved operational efficiency across multiple software tools.

Automation)Process Improvement Scripting Software Efficiency Improvement