Fred Gedo
@fredgedo
Detail-oriented business computing professional specializing in administrative support and digital operations.
What I'm looking for
I am a business computing graduate with hands-on experience in administrative support, client relations, and digital operations. I combine strong technical proficiency with meticulous attention to detail to streamline workflows and maintain accuracy.
In remote and in-person roles, I have planned travel, managed calendars and inboxes, and coordinated cross-functional communication while preserving confidentiality. I am experienced with Workday, Google Workspace, CRM systems, Notion, and project tools like Welo Data.
My roles as an Independent Travel Manager, Search Quality Rater, and Online Sales Representative demonstrate consistent delivery on client needs, productivity targets, and process improvements. I take pride in clear communication, empathetic client service, and adapting quickly to new digital systems.
I am passionate about continuous learning — from competitive coding and AI to mentoring programming students — and I bring a proactive, organized approach to support teams and improve operational efficiency.
Experience
Work history, roles, and key accomplishments
Independent Travel Manager
Dreamport
Feb 2025 - Oct 2025 (8 months)
Planned and managed detailed domestic and international travel itineraries, coordinated bookings and payments, and maintained accurate documentation and communication across multiple time zones to ensure high client satisfaction.
Evaluated search results, ads, and web content for accuracy and cultural relevance using Workday and proprietary tools, consistently meeting accuracy and productivity targets across large daily task volumes.
Online Sales Representative
Jumia Kenya
Jan 2023 - Sep 2023 (8 months)
Managed customer inquiries, online listings, and order processing, improving conversion rates through personalized support and upselling while maintaining accurate customer data and weekly performance reports.
Operations Intern
Tanatech.io
Aug 2022 - Nov 2022 (3 months)
Supported operations with administrative tasks, data management, and project documentation, and improved digital filing systems to accelerate team access to records.
Education
Degrees, certifications, and relevant coursework
Jomo Kenyatta University of Agriculture and Technology
Bachelor of Science, Business Computing
Completed a Bachelor of Science in Business Computing with coursework combining business and computing principles.
Orero High School
High School Diploma, General Secondary Education
Completed secondary education and obtained a High School Diploma in 2017.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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