Open to opportunities

Frank Gladden

@frankgladden

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Senior Systems Technology Engineer with extensive IT experience.

United States

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What I'm looking for

I am looking for a challenging role that allows me to utilize my extensive IT experience while contributing to meaningful projects.

I am a seasoned Senior Systems Technology Engineer with over 25 years of extensive IT knowledge, seeking to leverage my expertise within the Federal Government. My career has been marked by a commitment to enhancing IT infrastructure through effective risk assessment, system design, and implementation of robust security measures. I have successfully led numerous consulting projects, including VMware upgrades and cloud backup solutions, demonstrating my ability to manage complex IT environments and deliver results that align with customer needs.

Throughout my professional journey, I have developed a strong foundation in assessing system vulnerabilities, managing IT budgets, and leading teams to achieve operational excellence. My experience includes working with various technologies, such as Meraki Network Systems, Office 365, and virtualization solutions. I pride myself on my ability to communicate effectively with stakeholders, ensuring that project requirements are met and that teams are well-coordinated. I am passionate about mentoring junior engineers and fostering a collaborative work environment that drives innovation and success.

Experience

Work history, roles, and key accomplishments

Pre Sales Engineer

Future Tech Enterprises

Jul 2019 - Apr 2023 (3 years 9 months)

• Pre-Sales support for Johns Hopkins account
• Leading customer discussions and provide technical direction
• Create quotes and respond to customers questions
• Advise sales on ways to best drive customer engagement

Consultant/IT

Exelon Corporation

Feb 2019 - Jul 2019 (5 months)

• I served as a contractor assigned to the following duties
• Monitor and remediate backups for large infrastructure of approx.. 5000 machines
• Assign storage for Unix and Windows servers
• Monitor usage limits for storage arrays.
• Report to management regarding backup and usage errors.

Sr Engineer/Pre Sales

Force 3

Apr 2017 - Feb 2018 (10 months)

• Successfully worked cohortatively with sales and engineers to provide our customers with 100% success and be a true advisor.
• Lead our Bids and Proposals initiatives as technical SME.
• Communicate with customers regarding storage, networking, security and virtualization technologies.
• Lead and develop technology roadmap for customers.

Storage Consultant

DC Housing Authority

Oct 2016 - Mar 2017 (5 months)

VMware upgrade from 4.0 to 6.0
Manage VNX and Clariion storage systems

Pre/Post Sales Engineer

Red River

Apr 2012 - Nov 2014 (2 years 7 months)

• Assessed, planned, organized, and directed large-scale IT efforts
• Developed requirements, plans, schedules, and budgets for promoting technical programs and activities
• Developed proposals, RFQ and RFI responses
• Led the effort related to storage assessments and preformed gap analysis of customer’s environment

Pre/Post Sales Engineer

CDW-G

Apr 2007 - Apr 2012 (5 years)

• Sold software solutions for backup/recover and business continuity solutions
• Developed storage methodology for newly formed service groups
• Trained and mentored Jr. Engineers to deliver and install hw/sw solutions
• Planned and developed technical strategies to penetrate major accounts
• Developed proposals and answered RFQs for storage related project

Pre/Post Sales Engineer

Dell/EMC

Apr 2004 - Apr 2006 (2 years)

• Developed and proposed technology solutions, along with implementation services, that met customer needs. Ensuring that proposed solutions, when implemented, met the needs and functional requirements of the customer