Francisco Andres

I've supported guest experiences at Nickelodeon Hotels and Resorts, processing reservation requests, changes, and cancellations while verifying room availability and rates. I also handled guest inquiries by phone and email, managed multiple inbound calls, and coordinated special-event requests.

At Bistro 1051, I supported the service team by maintaining clean, organized dining areas, restocking service stations, and providing courteous assistance to guests. I bring administrative management, computer support, office management, critical thinking, and a results-oriented approach to customer-facing operations.