Looking for a job

Francisca Stokes

@franciscastokes

Message

I streamline pension administration, office operations, records, and stakeholder communication.

Ghana

Message

What I'm looking for

I'm seeking administrative assistant, virtual assistant, or remote administrative support roles where I can coordinate operations, manage records and correspondence, support stakeholders, and help teams meet deadlines efficiently.

I'm currently supporting pension administration at Hedge Pensions Trust, coordinating applications, member updates, confidential records, reports, and client enquiries.

Previously, I managed administrative operations at the Sekondi-Takoradi Metropolitan Assembly and supported reporting for Ghana News Agency, bringing strong correspondence, scheduling, research, documentation, and deadline-management skills.

Experience

Work history, roles, and key accomplishments

Current

Assistant Pensions Coordinator

Current

Hedge Pensions Trust

Apr 2025 - Present (1 year 5 months)

Coordinate pension administration activities, maintain accurate records, process applications and member updates, and support day-to-day operations. Respond to client and stakeholder enquiries and prepare reports.

Pension Administration Records Management Documentation Customer Service Report Writing Microsoft Office Google Workspace

Administrative Assistant

Sekondi-Takoradi Metropolitan Assembly

Dec 2018 - Dec 2024 (6 years)

Managed daily administrative operations, drafted official correspondence and reports, coordinated meetings and events, and maintained confidential records. Improved administrative processes to increase office efficiency.

Administrative Support Correspondence Management Scheduling Report Writing Microsoft Word Records Management

Reporter / Stringer

Ghana News Agency

Apr 2017 - Sep 2023 (6 years 5 months)

Conducted interviews with government officials, businesses, and community leaders, and produced accurate news articles under tight deadlines. Researched and verified information from reliable sources.

Interviewing Research Writing Interpersonal Skills

Secretary

Ameta Chambers

Aug 2016 - Nov 2018 (2 years 3 months)

Provided administrative support to lawyers and office staff, scheduled appointments, prepared legal documents, and maintained confidential client files. Responded to client inquiries and coordinated meetings.

Administrative Support Calendar Management Records Management Client Communication