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Franciscah Mwende

@franciscahmwende

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I keep retail operations organized through customer support, inventory tracking, research, and accurate record keeping.

Kenya

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What I'm looking for

I'm looking for a virtual assistant role where I can support organized operations, communicate professionally with customers, manage records and tasks accurately, and continue learning new digital tools.

I independently ran a footwear retail business, managing its daily administration, customer communication, and online engagement.

I researched and sourced products, communicated with suppliers, and maintained accurate inventory, sales, and financial records.

I handle inquiries professionally, organize tasks and calendars, and balance multiple priorities while working independently.

With a BSc in Software Engineering, I bring strong digital skills in Google Workspace, Microsoft Office, spreadsheets, online research, and record keeping.

Experience

Work history, roles, and key accomplishments

Founder & Sole Operator

Independent Footwear Retail Business

Jan 2025 - Jan 2026 (1 year)

Managed day-to-day business administration independently, including customer communication, product research, inventory tracking, and sales record keeping. Handled social media engagement and prioritized multiple tasks to meet business goals.

Client Communication Administrative Organization Online Research inventory tracking Sales Records Social Media Management Time Management Data Accuracy