At GoStudent, I build and maintain production automation workflows across HubSpot, Make.com and Customer.io for Sales, Customer Success and Operations. My work spans process mapping, building, launch, monitoring and maintenance.
I’ve contributed JavaScript coded actions in HubSpot to match and update records against external data sources. I’ve also worked on end-to-end CRM migrations, tool integrations and data pipelines across the organisation.
Data accuracy is central to my work at GoStudent. I handle CRM administration and data quality, including governance frameworks, maintenance routines, SQL investigations and reporting across multiple sources.
At Faire, I provided multilingual support using Zendesk and reported on customer feedback to identify recurring product pain points. Earlier, at NABA, I supported student records and used Excel for data reporting and visualisation.
