Fontella Robertson

Supported students in developing social-emotional skills, adaptive behaviors, communication, and positive coping strategies for grades 3–12. Collected and documented behavioral data, implemented behavior intervention plans (BIPs), and used approved verbal de-escalation and crisis techniques to maintain a safe environment.

Provided 1:1 and group ABA therapy in home, school, and clinic settings, supporting skill acquisition and progress toward individualized treatment goals. Delivered differentiated instruction with embedded SEL supports and implemented behavior management and de-escalation strategies while collaborating for IEP compliance.

Planned and delivered instructional activities to facilitate active learning experiences and collaborated with leadership on weekly management meetings to improve operational processes. Maintained records and communication reports and helped develop HR policies, procedures, and company-wide SOPs.

Processed treatment approvals and denials according to utilization management guidelines. Recruited and facilitated internal job transfers, reported staffing metrics, and recommended improvements.

Coordinated outreach for new and prospective students and supported students through Title IX processes by connecting them with appropriate resources. Built partnerships with faculty, staff, and community leaders to support engagement and access to services.

Completed a Dental Assisting Diploma at Arizona College in June 2015.

Completed General Studies coursework at Eastern Arizona College starting in August 2010.

Holds an AZ IVP-Level One Fingerprint Clearance Card.

Holds an AZ Level One Fingerprint Clearance Card.

Certified in CPR and First Aid.