Florence Abbas

I am an experienced virtual assistant who specializes in helping small businesses and entrepreneurs stay organized and efficient. My goal is to ease their stress and enable them to delegate effectively, allowing them to focus on growing their business. Over the years, I have honed my skills in various areas including email management, calendar management, customer relationship management, and graphic designing.

During my internship at Career Crafter Academy, I organized calendars for optimal time management and handled email inboxes with timely responses. I set up client appointments, created tickets for customer complaints, and ensured that sensitive information was managed with discretion. Currently, as a Customer Service Representative at Twins Faja, I provide exceptional service by addressing client inquiries and managing daily sales transactions using QuickBooks.