Faith Bankong

I am a dedicated Virtual Administrative Assistant and Customer Service Specialist with strong organizational and communication skills. I support teams remotely and consistently deliver excellent customer experiences.

I have hands-on experience managing scheduling, data entry, calendar and email management, and document preparation using Google Workspace and Microsoft Word. I also coordinate projects using Trello and Slack to keep workflows efficient.

In customer-facing roles, I resolved inquiries, maintained accurate transaction records, and supported daily operations to ensure client satisfaction. As a virtual admin intern, I prepared online training materials and managed client communications.

I hold a B.Sc. in Computer Science and bring a proactive, detail-oriented approach to remote administrative work, leveraging tools like Canva to create presentations and graphics that improve productivity.