Open to opportunities

Gerson Jones

@gersonjones

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Data analytics professional specializing in regulatory compliance and clinical support.

Costa Rica

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What I'm looking for

I am seeking a role that allows me to leverage my data analytics skills in regulatory compliance, with opportunities for professional growth and collaboration in a dynamic team environment.

I am a dedicated MDR Submissions Analyst at Genpact, where I lead data analytics initiatives to enhance clinical compliance systems. My efforts have resulted in a 15% reduction in the reporting cycle for global regulatory submissions, including FDA and MDR. I thrive in collaborative environments, having worked with global teams to optimize incident report processes, achieving a 20% increase in performance efficiency.

Previously, as a Clinical Expert Intern at Align Technology, I provided clinical support and addressed client inquiries, achieving a 90% resolution rate. My role involved reviewing project specifications to ensure compliance with SOPs, correcting discrepancies, and contributing to product development through customer feedback. I am passionate about driving improvements in clinical documentation and regulatory compliance.

Experience

Work history, roles, and key accomplishments

Current

MDR Submissions Analyst

Current

Genpact

Oct 2023 - Present (1 year 8 months)

Led data analytics initiatives to identify product malfunctions, improving clinical compliance systems and reducing reporting cycles by 15% for global regulatory submissions. Collaborated with global teams to enhance incident report processes, increasing performance efficiency by 20%. Managed clinical incident reports ensuring accurate documentation for FDA compliance, reducing findings by 20%.

Data Analytics Regulatory Compliance Clinical Incident Reporting Salesforce Global Team Collaboration Process Improvement Regulatory Submissions Performance Documentation Management

Clinical Expert Intern

Align Technology

Feb 2023 - Jun 2023 (4 months)

Provided clinical support by addressing client inquiries related to clinical protocols, achieving a 90% resolution rate. Reviewed project specifications for compliance with SOPs, correcting an average of 10 discrepancies monthly. Collaborated on clinical evaluations to inform product development, resulting in 5 new features. Supported the creation of Clinical Evaluation Reports (CERs) following re

Regulatory Compliance Clinical Evaluation Problem Solving Client Communication Data Management Product Development

Education

Degrees, certifications, and relevant coursework

The National Institutes of Health

Certification, Clinical Research

2024 - 2024

Achieved Good Clinical Practice (GCP) Certification, which emphasizes the importance of ethical and scientific quality in designing, conducting, recording, and reporting trials that involve human subjects.

Universidad de Costa Rica

Bachelor of Science, Medical Imaging

2019 - 2023

Completed a Bachelor Degree of Science in Medical Imaging, focusing on the principles and practices of medical imaging technologies and their applications in clinical settings.