Feya User
@feyauser
I am a multilingual customer support and administrative professional with 5+ years' experience in hospitality and healthcare.
United StatesWhat I'm looking for
I am a multilingual customer support and administrative professional with over five years' experience across the U.S. and Morocco, fluent in Arabic and English.
I have managed daily restaurant operations, inventory, merchandise orders, and cash handling while supervising staff; supported clinical teams as a dental and clinic administrative assistant by processing insurance, scheduling patients, and maintaining medical records. I also provided full-time childcare as a live-in nanny, organizing educational routines and household schedules.
I am highly organized, reliable and tech-savvy, skilled in remote customer support, document translation, appointment coordination, and virtual administrative workflows, and I focus on streamlining processes to support teams effectively.
Experience
Work history, roles, and key accomplishments
Restaurant Manager & Cashier
Mediterranean Grill
May 2022 - Sep 2024 (2 years 4 months)
Managed daily restaurant operations, merchandise orders and bulk inventory; handled in-person and online customer orders, processed payments, and supervised staff in the owner’s absence.
Live-In Nanny / Au Pair
Private Family
Dec 2020 - Apr 2022 (1 year 4 months)
Provided full-time live-in childcare and household assistance, managed schedules, hygiene routines and educational activities, and supported early English language development.
Clinic Administrative Assistant
Oasis Dental Clinic
Aug 2020 - Oct 2020 (2 months)
Managed patient scheduling, administrative files and insurance documents; responded to patient inquiries and coordinated appointments to support clinic workflow.
Dental Assistant
Dr Chraibi Mohamed Ali
Apr 2019 - May 2020 (1 year 1 month)
Assisted with dental procedures and patient preparation, maintained and sterilized instruments, and managed medical files, appointments and payments.
Office Secretary
Med Abdourabbi Office
Nov 2018 - Mar 2019 (4 months)
Answered calls, organized schedules and appointments, typed handwritten documents into digital files, and translated between Arabic and English as needed.
Dental Assistant
Dr Abbassi Bouchra
Sep 2017 - Sep 2018 (1 year)
Assisted the dentist during clinical procedures, sanitized tools and workspaces, maintained organized medical records, and handled patient calls and insurance forms.
Education
Degrees, certifications, and relevant coursework
IHB Art and Media
Diploma in Interior Design, Interior Design
Diploma in Interior Design from IHB Art and Media in Casablanca, completed in 2017.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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