Fernando User

Led end-to-end project execution for 25+ CMS-based projects, collaborating with a CMS Production Lead Developer and a team of 3–5 programmers to deliver client, internal, and third-party vendor deliverables on time and within scope. Reduced scope creep by 20% through proactive contract reviews, stakeholder alignment, and post-mortem project evaluations.

Led and coached a team of 25 employees, prioritizing safety, quality, and continuous improvement through daily coaching, clear feedback, and mentorship. Directed three major project updates, delivering target equipment reliability above 80% through risk assessment and mitigation strategies.

Achieved over $53,000 in daily savings by eliminating false rejects, optimizing material utilization, and reducing conveyor belt costs through data-driven decision-making and DMAIC methodology. Evaluated 100+ technicians, certified managers in defect handling and loss elimination, and optimized high-demand product systems.

Served as Defect Handling Owner from July 2020 to February 2022.

Completed Emotional Intelligence at Work certification in August 2022.

Completed Product Marketing for Technology Companies certification in July 2022.

Completed The Science of Leadership certification in July 2022.

Served as Department Owner for Loss Elimination from fiscal year 2018 to 2020.

Grade: 3.23 / 4.00

Bachelor of Science in Manufacturing Engineering from the University of Texas Rio Grande Valley, completed in May 2018.

Served as President from August 2017 to July 2018.

Received Distinguished Alumni Recipient award in November 2018.

Published assessments TR0005 and TR007 in Spring 2017.

Lean Manufacturing / Six Sigma Practitioner Candidate in Summer 2016.