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Fernando Silverio

@fernandosilverio

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Customer support agent at NCR VOYIX who troubleshot store equipment and guided users through solutions.

Serbia

Message

At NCR VOYIX, I handled inbound and outbound calls, helping stores troubleshoot equipment issues. I guided users through solutions and coordinated with other teams when needed to get devices functioning properly.

At Royal3/BRZ, I sourced and screened qualified CDL truck drivers and supported the hiring process. I’m also learning 3D modeling and texturing with Blender and Substance Painter.

Experience

Work history, roles, and key accomplishments

Customer Support Agent

NCR Voyix

Handled inbound and outbound calls to assist stores with troubleshooting and resolving equipment issues. Coordinated with other teams to ensure devices were functioning properly.

Customer Support Troubleshooting Communication Skills Problem Solving

Truck Driver Recruiter

Royal3/BRZ

Sourced, screened, and recruited qualified CDL truck drivers, managing candidate communication and supporting the hiring process. Built strong relationships with candidates throughout recruitment.

Recruitment Sourcing Screening CDL Class A Or B License Communication Skills Relationship Building