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Masha Randjelovic

@masharandjelovic

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Service Planner at NCR Atleos, planning technician routes and dispatching service teams.

Serbia

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What I'm looking for

I’m eager to apply my knowledge, skills, and creativity in a practical environment, contribute to varied projects, collaborate with colleagues, and continue developing professionally.

At NCR Atleos, I plan routes and dispatch technicians to improve workflow. I also support customers by email and chat, update Excel files, and coordinate with management and technicians.

At Studio Yboga, I presented ideas and sketched and finalized work during a game design internship. I also worked in Photoshop and other software, building on my studies in concept and character design.

Experience

Work history, roles, and key accomplishments

Current

Service Planner

Current

NCR Atleos

Jul 2024 - Present (2 years 4 months)

Improved workflow by planning routes and dispatching technicians. Supported customers via email and chat, updated Excel files, and led team meetings.

Route Planning Dispatching Customer Support Excel Communication Skills Team Leadership Scheduling Inventory Management

Intern (Game Design)

Studio Yboga

Jul 2024 - Jul 2024 (0 months)

Presented ideas, sketched and finalized work, and used Photoshop and other software.

Game Design Sketching Photoshop Presentation Skills

Volunteer

Crater Training Center

Nov 2023 - Nov 2023 (0 months)

Greeted guests, communicated and guided new guests, and assisted lecturers.

Guest Relations Communication Skills Guidance Lecture Assistance

Sales Person

Bakery Vlasinsko Zrno Niš

Jan 2021 - Dec 2022 (1 year 11 months)

Worked on the cash register, provided customer service, packed orders, and mentored new employees. Maintained display quality and a clean environment.

Cash Register Customer Service Mentorship Quality Control Packing Cleanliness