
Fernando Cosenza
@fernandocosenza
I lead global IT service delivery, infrastructure modernization, and critical operations with measurable business outcomes.
What I'm looking for
I've led IT service delivery and infrastructure operations across ExxonMobil and Pluspetrol, supporting mission-critical Oil & Gas environments. I reduced network connectivity costs by approximately 90% through SD-WAN deployment and helped prevent production outages with potential impacts of approximately US$420K per day.
I bring 20+ years across technical program delivery, customer experience, vendor and SLA management, Agile delivery, security, IAM, incident response, and business continuity. I translate technical complexity into clear priorities while coordinating global teams, partners, and stakeholders around reliable business outcomes.
Experience
Work history, roles, and key accomplishments
Role transitioned from ExxonMobil following the divestiture and acquisition of operations by Pluspetrol.
● Led site-level IT service delivery and infrastructure coordination across multiple locations, supporting strategic projects and operational continuity.
● Led local IT support teams to modernize 9 audio-visual conference rooms, positioning Neuquén as the second global Pluspetrol site fully mi
Customer Experience Supervisor - Neuquen CX IT Site Lead
Apr 2021 - Dec 2024 (3 years 8 months)
● Prevented ~US$420K/day in production outages through proactive risk mitigation, replacing an underperforming vendor and stabilizing mission-critical operations.
● Led the successful deployment of SD-WAN infrastructure, reducing network connectivity costs by ~90% while increasing scalability and reliability.
● Directed end-to-end IT service delivery for a mission-critical Oil & Gas site, aligning
● Provided internal IT consulting to ExxonMobil's global business lines and corporate organizations, scoping infrastructure solutions in close collaboration with enterprise architects to reduce ambiguity and accelerate delivery.
● Supported connectivity troubleshooting for a remote oil rig operation in Germany (ExxonMobil Upstream), delivering cross-regional consulting and hands-on follow-through
Role evolved from Supervisor – External Authentication Services following ExxonMobil's adoption of the SAFe Agile framework, transitioning team leadership into a Product Owner model.
• Owned the AppAuth infrastructure product backlog, driving predictable execution and roadmap delivery across global teams under the SAFe Agile framework.
• Translated business and stakeholder needs into actionable u
Information Technology Telecommunications Manager
Mar 2005 - Feb 2008 (2 years 11 months)
• Led the full office relocation project, including infrastructure migration and seamless transition of all IT and telecommunications services with zero business disruption.
• Oversaw the end-to-end implementation of Cisco IP telephony, coordinating the vendor delivery, managing the technical handover, and personally obtaining the training required to support the platform post-deployment.
• Grew a
• Administered local IT infrastructure and provided end-user support across the organization.
• Managed client-side deployment and support of global airline booking platforms — Amadeus, Sabre, and Galileo — ensuring reliable access and operational continuity for the business.
• Supported early technology modernization initiatives including Y2K readiness, Microsoft Exchange deployment, and Proxy Se
• Provided on-site IT and network infrastructure support across Aerolíneas Argentinas airport terminals and travel agencies nationwide.
• Participated in the Amadeus-to-Sabre platform migration for Aerolíneas Argentinas, supporting deployment and technical transition across multiple airport locations including SCL, AEP, and MDQ.
• Installed and maintained network infrastructure and communications
Education
Degrees, certifications, and relevant coursework
Universidad Nacional de La Matanza
Bachelor's degree, Systems Engineering
1992 - 2002
Instituto Superior Juan XXIII
Electronics Techician, Electronics
1987 - 1992
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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