At CallRevu, I’m managing implementation, onboarding, and change management for Calldrip client accounts through the acquisition transition, serving as the sole subject-matter expert. I’m also building a repeatable onboarding playbook with the Head of Implementation and training colleagues to run implementations independently.
At Calldrip Inc., I delivered onboarding and technical implementation in an average of 14 days and increased product adoption by 35% within clients’ first 90 days. Earlier, at Core Bridge Technologies, I managed 30+ accounts, maintained 95% client retention, and generated $250K+ ARR through expansion and cross-sell opportunities.
