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Ferdi Liempd

@ferdiliempd

Learning & Development consultant who builds measurable training, leads people, and improves guest experience through data-driven execution.

Netherlands
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What I'm looking for

I’m looking for a role where I can translate learning strategy into measurable business impact, partner closely with stakeholders, and use LMS/digital platforms to upskill teams—while driving operational excellence and a values-driven, customer-focused culture.

I’m a Consultant Learning & Development with a track record of turning L&D strategy into measurable impact across HQ and restaurant operations. I focus on onboarding, leadership development, and training completion—so learning translates into performance.

Before that, I led teams as a Business Manager, taking full accountability for guest experience, people leadership, and business performance. I drove operational excellence and delivered financial results while building high-performing teams in a values-driven environment.

Earlier, I served as an Efteling B.V. Floor manager, accountable for operational performance, team leadership, and talent development across multiple operational units. Managing and developing a large frontline workforce sharpened my ability to coach people and execute consistently under real operational demands.

I’m resilient, committed, and customer-focused, with a proactive “sense of humor” approach to leadership and change. I bring strong stakeholder management, training design and facilitation, and hands-on expertise with learning management systems and digital learning platforms.

Experience

Work history, roles, and key accomplishments

Efteling B.V. logoEB

Floor Manager

Efteling B.V.

Jan 2000 - Jan 2017 (17 years)

Accountable for operational performance across multiple units, leading teams and developing talent. Managed and developed a large frontline workforce to maintain consistent delivery.

Education

Degrees, certifications, and relevant coursework

Breda University of Applied Sciences logoBS

Breda University of Applied Sciences

Bachelor of Business Administration, Leisure Management

2008 - 2012

Earned a Bachelor of Business Administration in Leisure Management from Breda University of Applied Sciences (2008–2012).

Koning Willem I College logoKC

Koning Willem I College

MBO level 4, Electrical Power Engineering & Technology

1999 - 2003

Completed MBO level 4 secondary vocational education in Electrical Power Engineering & Technology at Koning Willem I College (1999–2003).

Tech stack

Software and tools used professionally

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