Felecia Shelton
@feleciashelton
Compassionate addiction and mental health counseling intern specializing in crisis support, assessments, and treatment planning.
United StatesWhat I'm looking for
I’m a compassionate counseling professional with practicum and post-practicum experience supporting individuals with mental health and substance use challenges. I bring strengths in biopsychosocial assessments, treatment planning, active listening, de-escalation, crisis intervention, safety planning, and trauma-informed support, with a strong commitment to confidentiality, ethics, and accurate documentation.
In my Master’s Level Counseling Intern role at Olive Branch Psychiatric Services, I conduct intake interviews, develop and monitor individualized treatment plans, and participate in live supervision to strengthen my crisis-response counseling skills. Previously, I’ve also supported people through remote IT consulting and leadership in independent sales—experiences that sharpened my communication, trust-building, and ability to handle high-stress situations while keeping systems and clients moving forward.
Experience
Work history, roles, and key accomplishments
Master's Level Counseling Intern
Olive Branch Psychiatric Services
Jan 2025 - Present (1 year 6 months)
Conducted biopsychosocial assessments, completed intake interviews, and developed treatment plans while monitoring client progress. Observed crisis intervention under supervision, supported de-escalation and safety planning, and documented sessions while maintaining confidentiality.
IT Specialist
Progressive Remote Consultant-Services
Jan 2024 - Present (2 years 6 months)
Monitored and maintained production applications, troubleshooting issues and implementing fixes to ensure system stability. Provided IT hardware and software support, managed user accounts and permissions, and supported customers with policy and coverage questions, payments, quotes, and account updates.
Independent Sales Director
Mary Kay Inc.
Jan 2019 - Jan 2023 (4 years)
Coached, trained, and mentored independent sales consultants, providing motivation, direction, and advice. Managed sales operations including ordering supplies, record keeping and filing, payments collection, and building long-term customer relationships.
Education
Degrees, certifications, and relevant coursework
Grand Canyon University
Master of Science in Addiction Counseling, Addiction Counseling
Pursuing a Master of Science in Addiction Counseling at Grand Canyon University, with expected graduation in May 2026.
Delta State University
Bachelor of Business Administration, Accounting
Earned a Bachelor of Business Administration with a major in Accounting from Delta State University in May 2011.
Mississippi Delta Community College
Associate of Applied Science, Computer Networking
Earned an Associate of Applied Science with a major in Computer Networking from Mississippi Delta Community College in May 2007.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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