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Feefoe User

@feefoeuser

Lead Graphic Designer at Faithworks Image Consulting who developed brand identities and full conference programs for roughly 15 recurring clients.

United States

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At Faithworks Image Consulting, I served as design lead across a portfolio of approximately 30 active client brands, translating client requirements into logos, identity systems, and written brand guidelines.

I delivered annual conference programs for roughly 15 recurring clients, including booklets, event collateral, and on-site graphics. I also created large-format graphics for convention centers, trade shows, and events.

My work included print collateral, social media graphics, and front-end web design with supporting back-end UX. I used WordPress, Wix, and Adobe Creative Cloud to create and prepare print and digital deliverables.

Before focusing on design, I worked in technical support at Apple Inc. and Millennium Technology Group. I'm currently expanding into product design through the Google UX Design Professional Certificate, with coursework in Figma, wireframing, prototyping, design systems, user research, and accessibility.

Experience

Work history, roles, and key accomplishments

Lead Graphic Designer

Faithworks Image Consulting

Jun 2019 - Jul 2026 (7 years 1 month)

Served as design lead for a portfolio of approximately 30 active client brands, delivering full-scope creative programs including logo and identity systems, print collateral, environmental graphics, web design, and motion graphics.

Logo Design Visual identity systems Brand Guidelines Print Collateral Environmental Graphics Web Design Motion Graphics Adobe Creative Cloud WordPress Elementor Divi Themify Wix Asana Toggl

Graphic Designer (Self-Employed)

Independent Practice

Feb 2018 - Jun 2019 (1 year 4 months)

Consulted with prospective clients to define branding needs and designed digital and print deliverables including promotional collateral, event brochures, and company stationery.

Branding Print Design Digital Design Client Consultation

Senior Advisor

Apple Inc.

Jun 2014 - Feb 2018 (3 years 8 months)

Delivered technical customer support at a supervisor level across Spanish- and English-language iOS queues, led weekly team meetings, and mentored peers through internal programs.

Technical Support Customer Service Team Leadership Mentorship Keynote Video Production

Help Desk Analyst

Millennium Technology Group

May 2012 - Jun 2014 (2 years 1 month)

Supported administrative office staff with hardware, software, and network issues, resolved connectivity and hardware problems for external clientele, and contributed to large-scale deployment projects.

Hardware Support Software support Network Troubleshooting Deployment Projects

AppleCare Advisor

Convergys

Jul 2011 - May 2012 (10 months)

Provided technical support to Apple customers as an AppleCare advisor.

Technical Support Customer Service

Retail Sales Associate (Key Holder)

AT&T

Aug 2007 - Mar 2009 (1 year 7 months)

Worked as a retail sales associate with key holder responsibilities, assisting customers and managing store operations.

Retail Sales Customer Service Keyholder

Retail Sales Associate / Shipping

Direct Wireless

Aug 2003 - Jul 2006 (2 years 11 months)

Handled retail sales and shipping duties, supporting store operations and customer needs.

Retail Sales Shipping Customer Service

Education

Degrees, certifications, and relevant coursework

Coursera

Google UX Design Professional Certificate, UX Design

In progress, expected completion in February 2027. Coursework in Figma, wireframing and prototyping, design systems, user research, and accessibility.