Open to opportunities

Favour Chinda

@favourchinda1

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Detail-oriented Virtual Assistant passionate about optimizing efficiency.

Nigeria

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What I'm looking for

I seek a role that values creativity and offers opportunities for professional growth.

I am a detail-oriented and innovative Virtual Assistant with a proven track record in administrative and customer support roles. My passion lies in optimizing efficiency and enhancing productivity, leveraging my exceptional administrative and organizational skills to provide top-tier virtual assistance. I am committed to continuous learning and professional growth, striving to seamlessly integrate into dynamic teams and drive organizational success with creativity and dedication.

Currently, I serve as an Administrative Assistant at Biosafe Equipment Calibrations Limited, where I manage electronic and physical filing systems, maintain email directories, and prepare essential communications. My volunteer role as an Administrative Assistant for Faith Sister’s Missions Global allows me to further hone my skills in logistics and event coordination. Previously, I excelled as a Lead Customer Support Specialist at Brevity Anderson, where I improved response times and ensured high customer satisfaction through effective communication and problem resolution.

Experience

Work history, roles, and key accomplishments

Current

Administrative Assistant

Current

Biosafe Equipment Calibrations Limited

Jun 2023 - Present (1 year 11 months)

Detail-oriented Administrative Assistant responsible for creating and maintaining filing systems, managing email directories, and preparing communications. Skilled in logistics arrangement and social media content management, ensuring efficient office operations.

Microsoft Office Google Workspace Logistics Social Media Management

Current

Volunteer Administrative Assistant

Current

Faith Sister’s Missions Global

Jul 2023 - Present (1 year 10 months)

As a Volunteer Administrative Assistant, I arrange logistics, schedule events, and organize meetings using Google Meet. I also plan and coordinate outreach efforts and reach out to sponsors to support mission activities.

Scheduling Logistics Google Meet

Business Development Manager

Coleman Wires and Cables LTD.

Aug 2022 - May 2023 (9 months)

Developed and implemented strategic business plans to drive sales growth as Business Development Manager. Conducted market analysis and built strong client relationships to enhance market presence and customer satisfaction.

Business Development Market Analysis Strategic Sales

Lead Customer Support Specialist

Brevity Anderson

Feb 2022 - Mar 2023 (1 year 1 month)

Managed customer communications and resolved inquiries as Lead Customer Support Specialist. Focused on improving response times and customer satisfaction, while overseeing cross-functional teams during events.

Customer Support Communication performance reporting

Education

Degrees, certifications, and relevant coursework

Kwame Nkrumah University of Science and Technology

Bachelor of Engineering, Biomedical Engineering

2013 - 2017

Completed a Bachelor of Engineering in Biomedical Engineering, focusing on the application of engineering principles to the medical field, including the design and development of medical devices and technologies.